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    Buzzing router

    This is a discussion on Buzzing router within the Sky Router forums, part of the Sky Broadband help category; I've had my Sky BB router now for about 3 weeks with no problems since the self install. I normally ...

    1. #1
      blueskyer's Avatar
      blueskyer is offline Sky User Member
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      Buzzing router

      I've had my Sky BB router now for about 3 weeks with no problems since the self install. I normally switch the router off when not in use but I noticed yesterday that the unit is buzzing !!

      The router does not feel any hotter than normal and has always been standing vertically.

      Anybody else sufferred from the 'buzzing syndrome' ??

      IT'S REALLLLLYYYY ANNOYING ME


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    3. #2
      Wheelie's Avatar
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      Welcome to the site blueskyer

      You really shouldn't turn the router off they are designed to be left on, the one thing they hate is getting hot and cold all the time and when that happens they can be temperamental and have be known to break.

      Give NetGear support and tell them what its doing they chances are its developed a fault they will know thats for sure.

      0870-112-1206 Geographical is 01344 458200


      Good luck and I hope you get it sorted out.
      Ray

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    4. #3
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      My router is turned on at the start of each day and off at the end of each day, don't like the idea of sleeping in a room with an AC adaptor plugged in.

      Also is this not something for Sky to sort out, are our routers not covered by some kind of Sky warranty?

    5. #4
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      re: Also is this not something for Sky to sort out, are our routers not covered by some kind of Sky warranty?


      Yes, if i were you i'd get a new one from sky - they are giving them away like sweeties at the moment.

      Seriously if it is making noise it will not last very long as noise = heat

    6. #5
      blueskyer's Avatar
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      I contacted Sky Technical support by telephone and mentioned the problem - they put it down to a BT Mastersocket issue !! How could THAT be determined over the phone !
      As it happens the router has been fine today with no buzzing. I will just see how it goes but I agree it should be returnable to Sky via some form of warranty.

    7. #6
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      I would send it back to Anne Summers




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    8. #7
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      @blueskyer
      Easy to test that theory just unplug the router from the master socket and I bet it still hums like a bee.

      @NewsreadeR
      If you had your way you would send everything including yourself to Ann summers
      Ray

      Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
      ______________________________________

      If you would like to know the straight line distance to your exchange then
      click here
      Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here

     

     

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