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    Sky Router unable to log in and turn on wireless

    This is a discussion on Sky Router unable to log in and turn on wireless within the Sky Router forums, part of the Sky Broadband help category; Please can someone help - About 6 weeks back i logged into my sky router as user -admin password - ...

    1. #1
      thaun123's Avatar
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      Sky Router unable to log in and turn on wireless

      Please can someone help - About 6 weeks back i logged into my sky router as user -admin password - sky for the sole purpose off disabling my wireless which i did no problem. Now 6 weeks on i have a need for my wireless as i have a laptop. so on my desktop i tried logging in and found to my horror my admin sky no longer works.

      at which point i have tried hard resetting the router with the router coming back on still as is with just power light and adsl light with wireless turned off still.

      i am at my witts ends. i only turned off my wireless to make my security better but now its seems sky may have locked me out of my router please can someone help?


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    3. #2
      PaulSky's Avatar
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      Re: Sky Router unable to log in and turn on wireless

      Sky have done nothing, they have no open access to the router apart from seeing your traffic stats. Try admin, admin, admin, password combinations as it may be something has reset. Also how did you reset the router?

    4. #3
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      Re: Sky Router unable to log in and turn on wireless

      so you're getting the password box pop up when you got to 192.168.0.1?

      you could try the standard of 'admin' & 'admin'.

    5. #4
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      Re: Sky Router unable to log in and turn on wireless

      just tried admin admin no result

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      Re: Sky Router unable to log in and turn on wireless

      on this router i held in the reset button for couple of secs until i saw the lights start flashing then let it boot back up

    7. #6
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      Re: Sky Router unable to log in and turn on wireless

      Apologies for asking this..... but you are trying this from the Desktop PC and not the Laptop?

      try 'admin' and nothing and 'admin' and 'password'

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      Re: Sky Router unable to log in and turn on wireless

      yeah sorry about confusion, i am tryin via ethernet cable from my laptop too router and no luck logging in with admin admin,admin password.

    9. #8
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      Re: Sky Router unable to log in and turn on wireless

      okay, i'd try from the desktop then just to remove any annomolies.

    10. #9
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      Re: Sky Router unable to log in and turn on wireless

      It does not matter how your connecting if it comes up saying this server requires a username and password and you are able to connect to the internet o.k. hold the reset button for 20-25 seconds and this will do a master reset and if that does not work and you can still connect to the internet then you will have to phone sky and tell them that you can not access the gui or router settings page for tier 1.

      P.S They will try to get you to do an ultra reset again and just make sure that you highlight to them that you still get the prompt for username and password so that they don't go through settings in the pc with you.

    11. #10
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      Re: Sky Router unable to log in and turn on wireless

      Quote Originally Posted by jonny1310 View Post
      It does not matter how your connecting if it comes up saying this server requires a username and password and you are able to connect to the internet o.k.
      Agree in princple, but if it previously worked on the desktop and never on the laptop then something has happened. Either the router has 'lost the plot' or the laptop has some (security) setting or something that is preventing access to the router page even thou you can get to the logon screen.

      Best practice is to eliminate all possibilities, especially before you ring sky. It'll only take 2 mins to try it on the desktop and then you know for sure. It also makes it much 'easier' to have the phone call with sky as you can say that you;ve tried it on the PC that previously worked.

     

     
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