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    Faulty Routers ?!?!?!

    This is a discussion on Faulty Routers ?!?!?! within the Sky Router forums, part of the Sky Broadband help category; Hello fellow sufferers !!! After having an activation date of 11th of September I looked forward to a new internet ...

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      Papagiorgio's Avatar
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      Faulty Routers ?!?!?!

      Hello fellow sufferers !!! After having an activation date of 11th of September I looked forward to a new internet experience with SKY BB, how that has all changed !!! After countless long and sometimes harrowing phone calls and 8 days of being lied to and passed from pillar to post I now have been told I have a faulty router !! Basically after being told I was awaiting BT wholesale to switch me for days I was then told I was infact switched over on the 12th, so, the technical department then endevoured to fix my problem over the phone by getting me to turn my firewall off !!! Still no connection although my modem lights up like a xmas tree to indicate its working properly but as I have no internet it was summised that I have a faulty router ?!?!?! Has anyone else had this problem I can't seriously see how they have come to this conclusion without any real tinkering with my PC and feel the same problems await if and when I ever receive a new router !!!!


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      First check online with BT Order checker to see if they have actually completed the connection.

      If they have try this: Router Freeze, Loss of Connection Possible Fix

    4. #3
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      I have already tried the BTchecker and I am up and running and my connection is definately live I have also been told this too. I cannot even get my router screen up I just get a nasty microsoft message up about not having an internet connection.

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      You should not need the internet to get to the router screen. If you cannot display the router screen then your connections are at fault and it has nothing to do with the adsl connection. Use the wire to connect to your pc and type http://192.168.0.1./ into your browser.

      Until that works you have no hope of even trying your adsl connection

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      have tried this and all I get is page cannot be displayed, had seen this on this forum previously and gave it a go without any joy I'm sorry to say

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      what operating system are you using? if Xp look at Start > Connections . Show All Connections - is your Local Area Connection showing as enabled? (you may need to make sure you View details)

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      I am using XP media centre, and I can only disable my connection which I gather means it is enabled

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      Mm - I guess so - but i'm suprised it doesn't say enabled - but still -

      Right click and select properties, then select TCP/IP from the displayed list and click on the Properies button make sure than on both tabs that are then displayed that you select the automatic options and click OK

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      oki doki both already selected

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      And on the other tab (alternative configuration) as well?

      If so then type http://192.168.0.1./ into your browser and press Return

      If that doesn't show your Netgear login screen let us know

     

     
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