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    cant go wireless with laptop sky broadband

    This is a discussion on cant go wireless with laptop sky broadband within the Sky Router forums, part of the Sky Broadband help category; Admin note: thread moved to the router forum from the wireless forum at the thread owner's request i cannot connect ...

    1. #1
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      cant go wireless with laptop sky broadband

      Admin note: thread moved to the router forum from the wireless forum at the thread owner's request

      i cannot connect to the internet with my sony viao laptop i have configured the laptop to connect to the modem router but i cannot connect to the internet if i plug in my ethernet cable to the laptop it will go onto the internet sky had me confirm that all settings were correct in the end was told to contact the manufacturer of my laptop for help any help would be grateful as a laptop is no good if it cannot go wireless iam using win vista

      i can however connect to the internet using my airport card on my mac easy set up no probs.
      Last edited by Saturday; 24-01-08 at 01:46 PM.


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    3. #2
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      Re: cant go wireless with laptop sky broadband

      Were you stepped through turning off the WPA encryption on the router? If so did you then get a connection? Can the laptop see your Sky SSID in the available networks at all?

    4. #3
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      Re: cant go wireless with laptop sky broadband

      no sure what u mean but my laptop can connect to the sky router wirelessly it can see the router yet i cannot connect to the internet with it sky really dident know what the problem was they say all setting were correct i really need help

    5. #4
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      Re: cant go wireless with laptop sky broadband

      Without encryption enabled did anything change in the connection at all? Any firewalls installed on the laptop, any proxies set in internet explorer connections, lan settings?

    6. #5
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      Re: cant go wireless with laptop sky broadband

      yes when i removed encryption it says cannot connect as it does not match network security setting there is no other firewall software on my laptop its so strange i always used this laptop to go wireless with bt broadband so what could have changed?

    7. #6
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      Re: cant go wireless with laptop sky broadband

      So when the ecryption was turned off on the router the connection would not establish? I take it windows is not controlling the wireless device on the laptop and there is 3rd party software involved?

    8. #7
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      Re: cant go wireless with laptop sky broadband

      no 3rd party software involved as far as i am aware removing security did not allow me to connect to was told to contact either Microsoft or sony as all was done to help within there knowledge base iam at my wits end here

    9. #8
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      Re: cant go wireless with laptop sky broadband

      Windows xp or vista?

    10. #9
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      Re: cant go wireless with laptop sky broadband

      its windows vista no problems when i had been using bt voyager to connect to bt broadband so could it be that the new sagem router has a bug with vista and i will need to possible wait for a service pack to resolve the issue so i now have a brand new laptop that i cannot connect to the internet wirelessly

    11. #10
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      Re: cant go wireless with laptop sky broadband

      so i now have over 1-thousand pounds worth of my tech equipment not able to talk to new sagem router ive just added my ipod touch to the list can anyone here help me

     

     
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