Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 7 of 10 FirstFirst ... 56789 ... LastLast
    Results 61 to 70 of 96

    Warning About Sky and Routers

    This is a discussion on Warning About Sky and Routers within the Sky Router forums, part of the Sky Broadband help category; Just as another question, if sky replace your router becuase it broke in its warranty period, does a new 12 ...

    1. #61
      uk_judgement's Avatar
      uk_judgement is offline Sky User Member
      Exchange: Sevenoaks
      Broadband ISP: Mid
      Router: Sagem F@ST 2504
      Sky TV: Sky+ HD
      Join Date
      Sep 2006
      Location
      Kent
      Posts
      23
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Warning About Sky and Routers

      Just as another question, if sky replace your router becuase it broke in its warranty period, does a new 12 month warranty period start from the date you get your new router?


    2. Advertisement
    3. #62
      doridavi's Avatar
      doridavi is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router: Sagem F@ST 2504
      Sky TV:
      Join Date
      May 2008
      Posts
      4
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Warning About Sky and Routers

      where do you get your router password from plese

    4. #63
      jaye944's Avatar
      jaye944 is offline Sky User Member
      Exchange: 01753
      Broadband ISP: Base
      Router:
      Sky TV:
      Join Date
      Apr 2007
      Posts
      58
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Warning About Sky and Routers

      nope,

      ALL gtees are from date of purchase.

      Buy a car battery 2.5 years ago and get it replaced, new battery gtee runs out 6 months later



      Quote Originally Posted by uk_judgement View Post
      Just as another question, if sky replace your router becuase it broke in its warranty period, does a new 12 month warranty period start from the date you get your new router?

    5. #64
      swift00's Avatar
      swift00 is offline Sky User Member
      Exchange:
      Broadband ISP: Mid
      Router: Netgear V1 DG834GT
      Sky TV:
      Join Date
      Jul 2008
      Posts
      6
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Warning About Sky and Routers

      well thats good.....i turned my router off when it was upgrading so i completely killed it.....they sent me a replacement promptly and said to return the broken one.....but lazy as i am i didnt bother so i kept it....then i learnt how to flash the device and got it working....the great thing was that it didnt erase the username and password...which means i can connect any of the routers to my net with no problems.....

    6. #65
      Benny's Avatar
      Benny is offline Sky User Member
      Exchange: Edgware
      Broadband ISP: Max
      Router: Non Sky Router
      Sky TV: Sky+ HD
      Join Date
      Sep 2006
      Location
      Stanmore
      Posts
      71
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Warning About Sky and Routers

      I got my original DG834GT in sept 2006 and called them for a replacement a few days ago ( sept 2008) , so definetely out of warranty, but I had no problems getting a new router and no delays in getting it .. so looks like they may have fixed this issue .

    7. #66
      oldun's Avatar
      oldun is offline Sky User Member
      Exchange: 01480472536
      Broadband ISP: Mid
      Router: Netgear V1 DG834GT
      Sky TV: Sky+
      Join Date
      Sep 2008
      Location
      St Neots, Cambs
      Posts
      40
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Warning About Sky and Routers

      Nine months later

      What is the current situation?

    8. #67
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
      Exchange: Marshalls Cross
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Aug 2006
      Location
      St Helens
      Posts
      22,211
      Thanks
      108
      Thanked 373 Times in 304 Posts
      Blog Entries
      48

      Re: Warning About Sky and Routers

      It would appear that Sky are sending out replacement routers on request.

      We should really unsticky this as it is a none issue as far as I can see.




      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

      Follow us on Twitter @skyuser

    9. #68
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
      Exchange: Marshalls Cross
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Aug 2006
      Location
      St Helens
      Posts
      22,211
      Thanks
      108
      Thanked 373 Times in 304 Posts
      Blog Entries
      48

      Re: Warning About Sky and Routers

      Thread unstuck as no longer relevant.




      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

      Follow us on Twitter @skyuser

    10. #69
      mossywell's Avatar
      mossywell is offline Sky User Member
      Exchange: LSMEPK
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Sep 2006
      Location
      London, UK
      Posts
      789
      Thanks
      0
      Thanked 11 Times in 4 Posts

      Re: Warning About Sky and Routers

      I dunno - I read all 67 replies, only to get to "no longer relevant". Typical!

      IQ album "Dark Matter" artwork reproduced with permission. See www.gep.co.uk/iq for more information.

    11. #70
      Deady's Avatar
      Deady is offline Sky User Member
      Exchange:
      Broadband ISP: Connect
      Router: Sagem F@ST 2504
      Sky TV:
      Join Date
      Jul 2008
      Posts
      22
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Warning About Sky and Routers

      My parents Sagem broke recently, second light just flashes which to me looks like the router itself is dead (Since its not the "trying to connect" light which flashes if the connection is down).

      They called Sky and their support people seemed to concur because they said they'd send out a new router. Said it would be 5 days, never arrived. They phoned back and were told it never got sent out, that person then tried to send one out and "the computer wouldn't let them". They then spoke to a supervisor who said it should now be sent out as a priority, but still haven't heard anything or got a new router.

     

     
    Page 7 of 10 FirstFirst ... 56789 ... LastLast

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION