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    Router Freeze, Loss of Connection Possible Fix

    This is a discussion on Router Freeze, Loss of Connection Possible Fix within the Sky Router forums, part of the Sky Broadband help category; Ok, will post the outcome, Probably be tomorrow now. I am not worried about speed as I am on the ...

    1. #51
      creeky's Avatar
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      Ok, will post the outcome, Probably be tomorrow now.

      I am not worried about speed as I am on the base acc. & only surf the net.

      Thanks for your help.


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    3. #52
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      I am sure that either sky will fix your problem or it may fix itself by doing a few reboots - you will however almost certainly loose some of your current connection speed (probably about 0.5 MB) - so don't despair
      Last edited by dingdong; 19-09-06 at 01:17 PM.

    4. #53
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      Ok. Thank you. I take it you connection is trouble free now? I have been using this site for a few days now. And have tried the rebooting solution since yesterday morning. So i will see what they come up with.

    5. #54
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      Hi,

      Are you saying that by resetting each time I get the slow down, that eventually my connection should stop slowing, and improve? Over what period of time are we talking?

      By software reboot, do you mean via the Diagnostic button on router access screen?

      Sorry for the daft questions, but I am keen to get this to work - It just seems to me that we are at 'Beta' stage just now - The sooner Sky takes these problems seriously, and issues a fix, the better.

      Thanks, as usual for advice, help, and support.

      Paul

    6. #55
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      Quote Originally Posted by firestorm_westy View Post
      Hi,

      Are you saying that by resetting each time I get the slow down, that eventually my connection should stop slowing, and improve? Over what period of time are we talking?
      You should if your connection is bad. Try 1 hour and use your connection as much as possible - download several files over the internet

      By software reboot, do you mean via the Diagnostic button on router access screen?
      Yes

    7. #56
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      Although this will fix the issue, this is far from a permanant fix, or am I missing the point?

      Thanks again for your help,

      Paul

    8. #57
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      Once your router and connection at the other end has found a stable set up it should hold that setup. leave your router on all the time if possible.

    9. #58
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      The router is on 24/7 - It get a great connection during the day (15,000 +) - It just drags to a stop during the early evening, and then needs to be rebooted.

      Is this exactly the same issue that you were having, and are not effected by it anymore? Do you not have to reboot now to get your speed back?

      Over how many days were you rebooting before you got a stable connection that did not loose speed?

      Thanks,

      Paul

    10. #59
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      The best time for you to do your reboots is do one at 8 pm and one at 9pm when your NM will be at its lowest. If you reboot when it isn't it will just sync high again.

      My problem wasn't syncing and NM etc it was that the router kept freezing between it and my pcs.

    11. #60
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      Thanks - I will play with this over the weekend, and post my findings.

      Paul

     

     
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