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    Router Freeze, Loss of Connection Possible Fix

    This is a discussion on Router Freeze, Loss of Connection Possible Fix within the Sky Router forums, part of the Sky Broadband help category; It is probably because your NM is low, it changes quite a bit. Check when the slow speeds occur and ...

    1. #31
      dingdong's Avatar
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      It is probably because your NM is low, it changes quite a bit. Check when the slow speeds occur and you have a NM of 6.2 or below, then do a software reboot


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    3. #32
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      ding dong in reference to your comment above

      well i post these stats and i think retrospectively they dont change much

      Line Attenuation 19.5 db 10.9 db
      Noise Margin 13.1 db 13.4 db


      at this precise point i am surfing at dial up speed ding dong so i dont think the nm is doing anything with this ?

    4. #33
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      Unless it is something on your machine, you will have see what sky say about it. It take it you only have one PC wired to the router or you could see what the file transfer rate between pcs is. Is your Local Area connection firewalled? And if so what are you using

      I take it you have used the TCPOptimizer and accepted the suggested settings
      Last edited by dingdong; 18-09-06 at 06:20 PM.

    5. #34
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      i turned off unp & could not get back on net - had to turn it back on.

      Anyone know why?

    6. #35
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      Quote Originally Posted by dingdong View Post
      Unless it is something on your machine, you will have see what sky say about it. It take it you only have one PC wired to the router or you could see what the file transfer rate between pcs is. Is your Local Area connection firewalled? And if so what are you using

      I take it you have used the TCPOptimizer and accepted the suggested settings
      just using the norm,al windows firewall

      did the tcp optimzer

      the thing is when i first turned off the upnp it was running for quite a considerable period of time before the speed dropped - now i am rebooting the router and it works fine get speed of 12mb but then an hour l8er it drops to 78kbps - typical eh

    7. #36
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      Quote Originally Posted by DeeGame View Post
      i turned off unp & could not get back on net - had to turn it back on.

      Anyone know why?
      Did you reboot afterwards?

    8. #37
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      Quote Originally Posted by dingdong View Post
      Did you reboot afterwards?
      yes i did

    9. #38
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      well this post was intended for a lot of us who had problems getting a connection to last for more than 30 mins. it doesn't sound as if you had a problem anyway, some don't. at present it is not known why some do and some don't - seems almost to be a 50/50 split.

      if your connection is working well or ok the best advice is to leave things as they are, or expect to put then back the way they were. I've only had to do this because it is the only way i could get my connection to work with the sky router.

      having said that turning off UPnP should not stop your connection working anyway - so it is further proof that this bit of software is badly awry

    10. #39
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      Well I tried the tips in the original post, stood my router up, and (so far) the connection is ok.

    11. #40
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      Quote Originally Posted by dingdong View Post
      well this post was intended for a lot of us who had problems getting a connection to last for more than 30 mins. it doesn't sound as if you had a problem anyway, some don't. at present it is not known why some do and some don't - seems almost to be a 50/50 split.

      if your connection is working well or ok the best advice is to leave things as they are, or expect to put then back the way they were. I've only had to do this because it is the only way i could get my connection to work with the sky router.

      having said that turning off UPnP should not stop your connection working anyway - so it is further proof that this bit of software is badly awry
      I do have connection & speed problems. I signed up to Max but everytime i do a speed test i will be lucky to get 1mb d/l speed.

      I already changed the mode from g&b to auto 108 as i was having problems connecting my laptop even though my pc was connected ok.

      Not sure why when i turned off the unp i could not connect to the net as i did reboot my pc afterwards. Is it because my pc has a wireless usb stick? although i was using my laptop at the time of making the changes to the router setup.

      i am confused but would be grateful for any advice you can give me.

     

     
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