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    Router Freeze, Loss of Connection Possible Fix

    This is a discussion on Router Freeze, Loss of Connection Possible Fix within the Sky Router forums, part of the Sky Broadband help category; ok i have connected to the master socket and that has given me a extra 1mb so must have been ...

    1. #21
      smokie's Avatar
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      plan b

      ok i have connected to the master socket and that has given me a extra
      1mb so must have been the telephone extension lead giving me problems
      so fingers crossed we will see if it is any better tonight
      but i think the answer will be at the end of the day to go wireless


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    3. #22
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      The reboot from router setting menu has worked well for me. I did this the other night coupled with messing about with my phone wiring (i found too many wires connected from my single extension to my master socket (the diagrams on dslzone were really handy for sorting the wiring out).

      A combination of repeated reboots and the drop in interference has left me with a stable connection, about 80hrs uptime as of this morning.

    4. #23
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      Well I'm afraid this doesn't seem to help in my case - however my SNR is down around 7 most of the time & drops to as low as 4 from time to time. I think that is my problem. Getting a new faceplate this week which hopefully will make a difference.

      Today's stats...

      ADSL Link Downstream Upstream
      Connection Speed 1792 kbps 608 kbps
      Line Attenuation 61.5 db 31.5 db
      Noise Margin 7.1 db 10.0 db

    5. #24
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      7 is just OK - but 6 or under it will die. You need to do a reboot when it falls below 6.

      I guess looking at your stats you are either along way from the exchange or your wiring is bad. Try connecting your router to the master socket if you can, i see you are fitting a faceplate that will help, but make sure it is done on the point where the line comes in - don't put it on an extension.
      Last edited by dingdong; 18-09-06 at 01:53 PM.

    6. #25
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      Quote Originally Posted by tripodjw View Post
      A combination of repeated reboots and the drop in interference has left me with a stable connection, about 80hrs uptime as of this morning.
      Good news!!! It certainly worked well for me - after the reboot i've now been up 24 hours with a stable connection. It gets a bit near the limit at around 8pm but it holds just fine.

    7. #26
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      Does the router need rebooting after making the changes?

      Will this not reset everything to factory defaults?

      I have a 14,500+ connection all day yesterday, made the changes at 16:00 or so, and it continue to hold - Then, as per usual, at 20:30 or so I dropped form 14,500 to 47! (That is NOT a typo!).

      I hadn't reset the router, so perhaps that could help?

      btw, still awaiting a call from Tier 3 support....

      Paul

    8. #27
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      Not if you do the reboot from http://192.168.0.1. - just follow the instructions in the first post. It works... You need to do the reboot after the problem occurs - this is usually when your NM drops to 6 or under - that is what kills your speed - a reboot is required which will lower your sync speed and make your line more stable
      Last edited by dingdong; 18-09-06 at 02:06 PM.

    9. #28
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      Quote Originally Posted by dingdong View Post
      7 is just OK - but 6 or under it will die. You need to do a reboot when it falls below 6.

      I guess looking at your stats you are either along way from the exchange or your wiring is bad. Try connecting your router to the master socket if you can, i see you are fitting a faceplate that will help, but make sure it is done on the point where the line comes in - don't put it on an extension.
      Yes, I'm a long way away - tbh I was only expecting to get 1/2mb but I was hoping it would at least be stable !
      The master socket pushes it up to just over 10 which is a good sign I think. Hopefully the master socket will make a difference.
      Once installed can I plug the router into any extention or will I be limited to the master ?

    10. #29
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      It is always best to use the master socket. This is not a problem if you use wireless. If you are using wired connection to the router - it would be better to get your self a wireless adaptor so you can use the master socket

    11. #30
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      what about in my situation then - my stats are as above

      i dsiabled the upnp and changed the 108 on the wirless even though i am not using wireless - the whole slow page and speed is recurring after about 6 hours or so

      sky still aint called me back - i aint suprised really !

     

     
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