Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 23 of 34 FirstFirst ... 13212223242533 ... LastLast
    Results 221 to 230 of 335

    Router Freeze, Loss of Connection Possible Fix

    This is a discussion on Router Freeze, Loss of Connection Possible Fix within the Sky Router forums, part of the Sky Broadband help category; Hi, my stats are rubbish again since my line was recalibriated. My connection lasts about 15 mins so I need ...

    1. #221
      donovaa's Avatar
      donovaa is offline Sky User Member
      Exchange: BT
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Mar 2007
      Posts
      12
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Router Freeze, Loss of Connection Possible Fix

      Hi, my stats are rubbish again since my line was recalibriated. My connection lasts about 15 mins so I need to do the downloads, speed test, reboot router to fix it again. :-)

      ADSL Link Downstream Upstream
      Connection Speed 4800 kbps 768 kbps
      Line Attenuation 53.0 db 31.5 db
      Noise Margin 6.1 db 12.0 db


    2. Advertisement
    3. #222
      tdbsolutions's Avatar
      tdbsolutions is offline Sky User Member
      Exchange: Isleworth
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Feb 2007
      Location
      Isleworth
      Posts
      185
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Router Freeze, Loss of Connection Possible Fix

      Having a few disconnection problems over the last few days, here are my stats after staying connected for just over 6 hours, any ideas of what could be the problem ???

      usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: FAST, Upstream rate = 766 Kbps, Downstream rate = 15323 Kbps
      Link Power State: L0
      Mode: ADSL2+
      Channel: Fast
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 8.1 12.5
      Attn(dB): 26.5 14.2
      Pwr(dBm): 0.0 12.4
      Max(Kbps): 16220 884
      Rate (Kbps): 15323 766
      G.dmt framing
      K: 239(0) 14
      R: 16 16
      S: 1 16
      D: 64 4
      ADSL2 framing
      MSGc: 59 124
      B: 238 13
      M: 1 16
      T: 2 1
      R: 16 16
      S: 0.4980 8.6877
      L: 4096 221
      D: 64 4
      Counters
      SF: 1525527 1525525
      SFErr: 15543 21
      RS: 198318528 6483481
      RSCorr: 229356 22
      RSUnCorr: 41083 0

      HEC: 15124 69
      OCD: 0 0
      LCD: 0 0
      Total Cells: 892383246 44332845
      Data Cells: 6067261 447124
      Drop Cells: 72
      Bit Errors: 0 0

      ES: 650 8
      SES: 292 0
      UAS: 14 15
      Total time = 6 hours 51 min 53 sec
      SF = 1525527
      CRC = 15543
      LOS = 6
      LOF = 0
      ES = 650
      Latest 1 day time = 6 hours 51 min 53 sec
      SF = 1525527
      CRC = 15543
      LOS = 6
      LOF = 0
      ES = 650
      Latest 15 minutes time = 6 min 53 sec
      SF = 25510
      CRC = 8515
      LOS = 0
      LOF = 0
      ES = 175
      Previous 15 minutes time = 15 min 0 sec
      SF = 55591
      CRC = 2569
      LOS = 2
      LOF = 0
      ES = 197
      Previous 1 day time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 55590
      CRC = 2156
      LOS = 2
      LOF = 0
      ES = 123
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 55591
      CRC = 1413
      LOS = 0
      LOF = 0
      ES = 67
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 55652
      CRC = 740
      LOS = 0
      LOF = 0
      ES = 51
      One day you are the pigeon, but most days just the statue ...

    4. #223
      jagdeepp's Avatar
      jagdeepp is offline Sky User Member
      Exchange:
      Broadband ISP: Base
      Router:
      Sky TV:
      Join Date
      Mar 2007
      Posts
      7
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Router Freeze, Loss of Connection Possible Fix

      Hi guys, having a bloody nightmare,

      for the past 3 days my connection has just been randomly cutting off. I'm not seeing an internet connection when i got to show all connections then it suddenly comes back 10 mins later.. i keep doing a setup new network and sometimes it comes back sometimes it doesnt. I find however that if i pull out the cable from the router and put it back in i get my connection back!?!?! When i restart my pc it also comes back.. could it be an issue with my router?
      Its been on 24-7 for months, had it since November.
      PLease advise.

    5. #224
      tdbsolutions's Avatar
      tdbsolutions is offline Sky User Member
      Exchange: Isleworth
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Feb 2007
      Location
      Isleworth
      Posts
      185
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Router Freeze, Loss of Connection Possible Fix

      Could be a line problem, post your full sets of stats.

      UPnP switched off ?.
      One day you are the pigeon, but most days just the statue ...

    6. #225
      dancingdog777's Avatar
      dancingdog777 is offline Sky User Member
      Exchange: 01425
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V1 DG834GT
      Sky TV: Sky+ HD
      Join Date
      Mar 2007
      Posts
      152
      Thanks
      1
      Thanked 0 Times in 0 Posts

      Re: Router Freeze, Loss of Connection Possible Fix

      I'm no expert - are any of us?

      These are my condensed thoughts.
      1. Turn off UPnP.
      2. If you don't use the wireless bit, turn of DHCP, which is in "LAN IP setup".
      3. Use Mosseywell's Bounce program.

      I think what's happening here is that when you don't use the broadband to recieve or send data, for a while, the signal switches to other users, possibly because Sky's bandwidth is too stretched. By using the Mosseywell Bounce thingy, your modem checks up with two seperate web sites every few seconds, thus keeping your line alive. Also, that auto-reset is very useful. Thank you Mosseywell if you're reading this.

      System Up Time 02:01:31
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 2882 3843 0 54 540 02:01:00
      LAN 10M/100M 5780 5062 0 667 91 02:01:29
      WLAN 11M/54M 350 0 0 10 0 02:01:19


      ADSL Link Downstream Upstream
      Connection Speed 3872 kbps 448 kbps
      Line Attenuation 41.0 db 25.0 db
      Noise Margin 5.9 db 22.0 db

    7. #226
      dancingdog777's Avatar
      dancingdog777 is offline Sky User Member
      Exchange: 01425
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V1 DG834GT
      Sky TV: Sky+ HD
      Join Date
      Mar 2007
      Posts
      152
      Thanks
      1
      Thanked 0 Times in 0 Posts

      Re: Router Freeze, Loss of Connection Possible Fix

      [QUOTE=tdbsolutions;58866]Having a few disconnection problems over the last few days, here are my stats after staying connected for just over 6 hours, any ideas of what could be the problem ???

      usr/sbin/adslctl: ADSL driver and PHY status
      QUOTE]

      Was that your post TDB?

      I think Sky's bandwidth is too stretched, so we're all suffering disconnections.

    8. #227
      tdbsolutions's Avatar
      tdbsolutions is offline Sky User Member
      Exchange: Isleworth
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Feb 2007
      Location
      Isleworth
      Posts
      185
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Router Freeze, Loss of Connection Possible Fix

      Yes, posted that as I had a few disconnections over the weekend and was wondering if line had errors on it as I looked at the stats but not too sure what they all mean. I was also trying the engineers test socket (Mosswell Bounce off) which had no difference at all in noise margins.

      I fired up the laptop this am and connection speeds were constant at 15323 downsteam but download speed had dropped from 13232 to 198 kbps.

      Was getting all the stats together to put on here and ran a last speed test and it had gone back to normal

      P.S - your noise margin downsteam looks a bit low
      One day you are the pigeon, but most days just the statue ...

    9. #228
      dancingdog777's Avatar
      dancingdog777 is offline Sky User Member
      Exchange: 01425
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V1 DG834GT
      Sky TV: Sky+ HD
      Join Date
      Mar 2007
      Posts
      152
      Thanks
      1
      Thanked 0 Times in 0 Posts

      Re: Router Freeze, Loss of Connection Possible Fix

      Tell me about it!
      The reason is that my BT wiring is over thirty years old so instead of just connectors 2 and 4 being wired up, mine also have 3 and 5 (the old bell loop) and 1 and 6 which are so old that today's BT engineers never knew what they were used for! I'll get it sorted one day. In the meantime, my d/l noise sometimes drops to 3.2!

      ADSL Link Downstream Upstream
      Connection Speed 3968 kbps 448 kbps
      Line Attenuation 41.0 db 25.0 db
      Noise Margin 4.8 db 22.0 db

    10. #229
      tdbsolutions's Avatar
      tdbsolutions is offline Sky User Member
      Exchange: Isleworth
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Feb 2007
      Location
      Isleworth
      Posts
      185
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Router Freeze, Loss of Connection Possible Fix

      Don't you just disconnect the old bell loop ???

      As I said earlier, my NM averages 7 - 8 db but I noticed it drops sometimes so I tried the test socket but made no difference at all. My BT socket is not too old as I had cable phone & fax lines but reverted to BT and they fitted socket in hall plus we have no extensions so router is about a metre above the main BT entry point.

      Have kept the Bouncer on today and it's gone red a few times but nothing too serious.
      One day you are the pigeon, but most days just the statue ...

    11. #230
      donovaa's Avatar
      donovaa is offline Sky User Member
      Exchange: BT
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Mar 2007
      Posts
      12
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Router Freeze, Loss of Connection Possible Fix

      Hi, connection seems to have fixed itself last night. I rebooted router about 8pm and its stayed up ever since.

      System Up Time 17:23:34
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 115149 165273 0 424 2009 17:22:46
      LAN 10M/100M 222 0 0 0 0 17:23:32
      WLAN 11M/54M/108M 178590 128942 0 2164 470 17:23:22

      ADSL Link Downstream Upstream
      Connection Speed 4352 kbps 768 kbps
      Line Attenuation 53.0 db 31.5 db
      Noise Margin 9.3 db 11.0 db

      Amanda

     

     
    Page 23 of 34 FirstFirst ... 13212223242533 ... LastLast

    LinkBacks (?)

    1. 14-10-13, 06:33 PM
    2. 25-07-13, 08:09 AM
    3. 02-10-08, 10:51 AM
    4. 28-03-08, 08:11 PM
    5. 28-03-08, 05:21 PM
    6. 22-03-08, 11:24 AM
    7. 06-03-08, 06:18 PM
    8. 18-02-08, 08:50 PM
    9. 16-01-08, 10:35 PM
    10. 11-01-08, 11:15 PM
    11. 23-12-07, 08:52 PM
    12. 08-12-07, 04:23 PM
    13. 17-11-07, 10:15 AM
    14. 16-11-07, 04:00 PM
    15. 13-08-07, 06:13 PM
    16. 16-07-07, 07:19 PM
    17. 15-07-07, 12:50 PM
    18. 13-07-07, 02:49 AM
    19. 12-07-07, 09:23 AM
    20. 11-07-07, 07:29 PM
    21. 10-07-07, 01:25 PM
    22. 08-07-07, 03:55 PM
    23. 06-07-07, 05:02 PM
    24. 05-07-07, 10:09 PM
    25. 05-07-07, 09:56 PM
    26. 03-07-07, 09:25 PM
    27. 02-07-07, 10:45 PM
    28. 02-07-07, 07:55 PM
    29. 30-06-07, 07:16 PM
    30. 30-06-07, 03:38 PM
    31. 29-06-07, 09:25 PM
    32. 29-06-07, 03:17 PM
    33. 29-06-07, 03:05 PM
    34. 27-06-07, 02:08 PM
    35. 08-06-07, 12:12 AM
    36. 07-06-07, 07:44 PM
    37. 19-05-07, 08:51 PM
    38. 14-05-07, 09:13 PM
    39. 19-03-07, 05:46 PM

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION