Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 5 of 5

    passphrase/security key

    This is a discussion on passphrase/security key within the Sky Router forums, part of the Sky Broadband help category; I am trying to get my laptop online and have been trying fir a while. When i try to connect ...

    1. #1
      Jordan1234's Avatar
      Jordan1234 is offline Sky User Member
      Exchange:
      Broadband ISP: Base
      Router:
      Sky TV:
      Join Date
      Dec 2007
      Posts
      3
      Thanks
      0
      Thanked 0 Times in 0 Posts

      passphrase/security key

      I am trying to get my laptop online and have been trying fir a while.

      When i try to connect to the wireless my computer is using it asks me for a passphrase/security key. I am told that this was in the sky box you recieve when you get broadband, but i no longer have it. The code isn't on the bottom of my router either. I posted a thread earlier but had no luck with the advice.

      Is there any way i can retrieve my passphrase? I have tried ringing sky but they are closed because it is boxing day.

      Any help would be appreciated. Thanks.


    2. Advertisement
    3. #2
      HSNetwork's Avatar
      HSNetwork is offline Sky User Member
      Exchange: SLRF
      Broadband ISP: Max going to O2 Pro
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Dec 2007
      Location
      Nottinghamshire
      Posts
      506
      Thanks
      0
      Thanked 1 Time in 1 Post
      Blog Entries
      6

      Re: passphrase/security key

      Hi,

      You can connect your laptop using the ethernet cable, login to your router and then look at the wireless configuration page. It should be displayed there in clear text.

      Simply write it down exactly as you see it and then enter this when you are prompted for it again.

      Hope this helps
      Regards,

      Tom (HSNetwork)

      A Word of advice :-
      "Dont ever p*** of your Network/System/Server Admin. Any responsible IT Admin will know more about you than you know about yourself, just ask those that have wronged me.


      How to set up Wireless on your Ipod Touch / IPhone (PDF including pictures)
      How to set up Sky Emails on your Ipod Touch / Iphone (PDF including pictures)

    4. #3
      PaulSky's Avatar
      PaulSky is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Sep 2007
      Location
      Essex
      Posts
      4,202
      Thanks
      0
      Thanked 16 Times in 16 Posts

      Re: passphrase/security key

      Plug in an ethernet cable to the router and go to 192.168.0.1 and look in the wireless settings. If it's asking for the pass phrase or you type in the network key and it says not long enough or not enough characters then you may have to turn the encryption down to WEP and generate a new key.
      Any idea what happened to the sticker on the router? Seems strange it has disapeared.
      Why did you not keep this in the same thread by the way as it's linked to the same issue???

    5. #4
      HSNetwork's Avatar
      HSNetwork is offline Sky User Member
      Exchange: SLRF
      Broadband ISP: Max going to O2 Pro
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Dec 2007
      Location
      Nottinghamshire
      Posts
      506
      Thanks
      0
      Thanked 1 Time in 1 Post
      Blog Entries
      6

      Re: passphrase/security key

      Beat ya to it Paul lol
      Regards,

      Tom (HSNetwork)

      A Word of advice :-
      "Dont ever p*** of your Network/System/Server Admin. Any responsible IT Admin will know more about you than you know about yourself, just ask those that have wronged me.


      How to set up Wireless on your Ipod Touch / IPhone (PDF including pictures)
      How to set up Sky Emails on your Ipod Touch / Iphone (PDF including pictures)

    6. #5
      Jordan1234's Avatar
      Jordan1234 is offline Sky User Member
      Exchange:
      Broadband ISP: Base
      Router:
      Sky TV:
      Join Date
      Dec 2007
      Posts
      3
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: passphrase/security key

      thank you both its finally working

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION