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    What way are the passwords generated?

    This is a discussion on What way are the passwords generated? within the Sky Router forums, part of the Sky Broadband help category; Hi, Sorry if this question has been asked previously, I have searched the forums and read a few threads but ...

    1. #1
      DeclanTM's Avatar
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      What way are the passwords generated?

      Hi,

      Sorry if this question has been asked previously, I have searched the forums and read a few threads but I cannot see any answers to my question.

      I signed up for Sky Broadband Connect and received my broadband box which is the new Sagem version. I connected it all up and the network signal is appalling, I have tried using every channel and this does not help at all.

      I phoned Sky asking why I had been sent this as on their website they advertise the Netgear DG834GT as the router you will receive. They said the had replaced them with the new Sagem ones and they were identical, I fail to agree but that's another story. I asked to speak to the team manager and she checked if there were any Netgears left but sadly they had dispatched them all.

      I have a Netgear DG834PN which is an excellent router but unfortunately as you know you cannot extract the passwords from the new gen routers. I have purchased a Netgear Sky router off eBay but I do not know how the password system works, so if I do manage to extract the password and user name can I use it on my Netgear even although it has been used previously by someone else.

      Thanks for any help in advance,
      Declan


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    3. #2
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      Re: What way are the passwords generated?

      I have purchased a Netgear Sky router off eBay but I do not know how the password system works, so if I do manage to extract the password and user name can I use it on my Netgear even although it has been used previously by someone else.
      Hi

      Yes you could, however as long as you aware you are breaking the T and C's of Sky Broadband - your call.

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    4. #3
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      Re: What way are the passwords generated?

      There's no guarantee that the router will work at all. If the seller is getting rid of their router because they've moved to a different provider, the connection username and password built into that router might well have been disabled by Sky.

      On the other hand, if they extracted the username and password and are using it on a router they bought themselves, you'd have two different people using the same connection username and password. You risk coming under suspicion if the other person uses their broadband connection for illegal activities.

      Extracting the username and password from your own router and then using it in a different router is against the T&C's but isn't in any sense risky. Using someone else's username and password is also against the T&C's and also has the potential to get yourself into unexpected trouble. I would advise against it.

      Resign yourself to having to use Sky's supplied router, and buy a decent wireless access point if you want wireless-n networking.

    5. #4
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      Re: What way are the passwords generated?

      A discreet advert, might find someone in your neighbourhood who has the old router and may be willing to swap it for your new one. This would enable you to extract the un/pw and put them into any router you like. I know there are many who would like the newer version of the router, if there is one in your exchange area it would be quite simple.

      PS - I am not sure about the legality, but as you would both have Sky supplied routers, I don't think there would be a problem. Maybe someone will disagree!

      TomD


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    6. #5
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      Re: What way are the passwords generated?

      Thanks for the replies.

      The person is selling the router because he moved onto a different provider so the password and username may have been cancelled. I never thought about the two password and other dodgy situations that could arise.

      I do know this is against the Sky T&C's and would be doing all this at my own risk. It's just that I grudge paying for more equipment when I have perfectly adequate equipment already.

      I could always reflash the GT and sell it on again if the needs be, I am just angry with Sky for firstly locking you to one router and secondly not even giving you an adequate box to do the job.

      Am I better buying a brand new box that is still sealed and thus never been used by anyone?

    7. #6
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      Re: What way are the passwords generated?

      Quote Originally Posted by DeclanTM View Post
      Am I better buying a brand new box that is still sealed and thus never been used by anyone?
      I believe so.

      My understanding (which may be incorrect) is that Sky's systems record and store the username/password combination when the router first connects. Once that has happened then the combination is stored against the phone line (and hence account of the customer). If a box has never been connected then I believe that the unique username and password combination is not linked in any of Sky's systems other than provisioning - which is not in the loop for authenticating the connection.

      However, that said, it is clear that Sky do not enforce authentication to any spcific username/password/phone line/account combination as evidenced by a number of skyuser members who have borrowed Sky routers or used their Sky router on a friends/relatives SkyBB enabled phone line.
      Last edited by Saturday; 09-12-07 at 08:55 PM.

    8. #7
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      Re: What way are the passwords generated?

      OK, thanks for all your help. I will simply flash this box with the generic Netgear firmware and delete all existing data and sell on. I will then purchase a factory sealed Sky Netgear box and hopefully that will be the end of my problems.

    9. #8
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      Re: What way are the passwords generated?

      I will then purchase a factory sealed Sky Netgear box and hopefully that will be the end of my problems.
      I don't want to damp your spirits, but if the 'factory sealed' box has not had it's username & password registered with Sky, it will not work.

      TomD


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    10. #9
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      Re: What way are the passwords generated?

      Quote Originally Posted by Saturday View Post
      My understanding (which may be incorrect) is that Sky's systems record and store the username/password combination when the router first connects. Once that has happened then the combination is stored against the phone line (and hence account of the customer).
      This has been discussed elsewhere and in fact the router is (or rather, should be and usually is) scanned before being dispatched. This associates the connection username with the order number (and thus with the customer).

      There have been cases where routers have been dispatched without them being scanned and they simply won't connect, but CS has been able to fix that if the customer reads out the router's MAC address to them on the phone.

    11. #10
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      Re: What way are the passwords generated?

      No, I believe that's a completely different thing.

      The username/password combination (or some equivalent hash) has to exist within the authentication process and this is achieved through the provisioning process. However, the pairing with this to a specific account doesn't take place until the router first syncs.

      As I said, I may be wrong, but this is what I was told by a Sky project manager who worked on the process design.

     

     
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