Firmware

[tomochevski]

Do Sky have a webapge with all the latest Sky firmware on it? The reason i ask is i have one of the new black Netgear routers and i would like to see if i have the correct firmware.

[the_sky_goat]

What you've got is what there is. Sky don't have a firmware page.

[tomochevski]

Well that sort of sums up the terrible service that is Sky. The new routers come with a later firware than the set up cd has on it. To think i left AOL for Sky i must have been mad.
I was activated on the 25th of October and the new router i had stayed constanty on yellow. So they sent me a new(recon) router the white netgear one. Again no joy. I phoned them and they then found out they hadnt switched my internet on from their end. Then i got a connection of 7800kbps which isnt too bad only to recieve a phonecall 3 days later saying my line would only be capaable of 5000kbps, which is funny as i was getting over 7,000kbps on AOL.
To be honest this experience has left we wanting to cancel all Sky products. To have no firmware page is absolutely ludicrous.

[reddwarfcrew]

Sounds a bit harsh? You had a minor problem, but are now up and running with a better speed than AOL.

May have missed the point, but why do you want new firmware?

[tomochevski]

No i have a lower speed than AOL if you read it again. I just wanted to know if there was a firmware page incase it was needed. Also i dont call a week and a half of internet downtime due to neglect a minor problem. here are my stats for snail Sky

usr/sbin/adslctl: ADSL driver and PHY status
Status: Showtime Channel: INTR, Upstream rate = 640 Kbps, Downstream rate = 5504 Kbps
Link Power State: L0
Mode: G.DMT
Channel: Interleave
Trellis: ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 17.3 13.0
Attn(dB): 35.0 23.0
Pwr(dBm): 17.3 2.9
Max(Kbps): 8096 1088
Rate (Kbps): 5504 640
G.dmt framing
K: 173(0) 21
R: 16 16
S: 1 8
D: 64 8
ADSL2 framing
MSGc: 1 1
B: 173 21
M: 1 8
T: 1 1
R: 16 16
S: 1.0919 8.7272
L: 1392 176
D: 64 8
Counters
SF: 47107 47105
SFErr: 0 8
RS: 3203284 400392
RSCorr: 3 24
RSUnCorr: 0 0

HEC: 0 4
OCD: 0 0
LCD: 0 0
Total Cells: 10399503 0
Data Cells: 597 0
Drop Cells: 0
Bit Errors: 0 0

ES: 0 0
SES: 0 0
UAS: 20 0
Total time = 13 min 49 sec
SF = 47107
CRC = 0
LOS = 0
LOF = 0
ES = 0
Latest 1 day time = 13 min 49 sec
SF = 47107
CRC = 0
LOS = 0
LOF = 0
ES = 0
Latest 15 minutes time = 13 min 49 sec
SF = 47107
CRC = 0
LOS = 0
LOF = 0
ES = 0
Previous 15 minutes time = 0 sec
SF = 0
CRC = 0
LOS = 0
LOF = 0
ES = 0
Previous 1 day time = 0 sec
SF = 0
CRC = 0
LOS = 0
LOF = 0
ES = 0

[reddwarfcrew]

Then i got a connection of 7800kbps which isnt too bad only to recieve a phonecall 3 days later saying my line would only be capaable of 5000kbps, which is funny as i was getting over 7,000kbps on AOL.

I read that as 'sky called to say that your line was only 'capable' of 5000kbps'. Do you mean that sky called to say they had 'capped' you at 5000kps?

[tomochevski]

Yes they have capped me at that speed. They say my line is not capable of any higher although i was connected at 7,800kbps ofr the best part of a week with no errors

[NewsreadeR]

Do Sky have a webapge with all the latest Sky firmware on it? The reason i ask is i have one of the new black Netgear routers and i would like to see if i have the correct firmware.

Hi

If the black router is a Netgear the latest version should be

Firmware Version V2.02.34

Not sure if the same version number with the Sagem one.

[tomochevski]

Hi

If the black router is a Netgear the latest version should be

Firmware Version V2.02.34

Not sure if the same version number with the Sagem one.

that is correct but the back up firmware supplied on the "get set for slow speeds" cd is 1.0.2 something

[NewsreadeR]

ahhh

Yes Sky updated the FW recently.

If you revert back to the CD one, then when the router rings home to the exchange, it should automatically update to the latest one for you.

All V2 routers have this functionality built in.