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    Another - 'Keep loosing connection' thread

    This is a discussion on Another - 'Keep loosing connection' thread within the Sky Router forums, part of the Sky Broadband help category; Just to emphasise - Latest 15 minutes time = 12 min 29 sec SF = 46633 CRC = 46477 LOS ...

    1. #11
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Another - 'Keep loosing connection' thread

      Just to emphasise -
      Latest 15 minutes time = 12 min 29 sec
      SF = 46633
      CRC = 46477
      LOS = 0
      LOF = 0
      ES = 750
      Previous 15 minutes time = 15 min 0 sec
      SF = 55960
      CRC = 55715
      LOS = 2
      LOF = 0
      ES = 900
      Previous 1 day time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 55959
      CRC = 55729
      LOS = 0
      LOF = 0
      ES = 900
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 55960
      CRC = 55748
      LOS = 1
      LOF = 0
      ES = 900
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 55959
      CRC = 55760
      LOS = 1
      LOF = 0
      ES = 900
      This represents an error rate of very near 100%, which means you connection is very nearly non-existent and will drop. If you do not get a vast improvement from the Test socket, then your external line has a very bad fault, which can only be fixed by BT. If you don't get a very big improvement, phone BT and tell them you are hearing noises on the line. You could also have a look around your house and see if there are any extra junction boxes, which may be corroded inside. Don't mention Sky Broadband if you phone BT

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.






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    3. #12
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      Re: Another - 'Keep loosing connection' thread

      yes its the noise level thats killing your line, try disconecting every telephone extension wire you may have, even if that means psyicaly removing extension wires from whatever box they are fitted to (make sure you know what your dooing though) and even go as far as removing ring wire 3 from your phone socket/master box(theres info for this on the site)


      your attenuation is alright to behonest, if you can fix the noise then you could see around 6-9mb maybe more conection as your already on adsl2+.

      some will disagree but i say once your noise margin gets to 6.9 or lower then this will cause problems and in your case very bad problems.

      note to all - keep your noise level or work on geting it to at least 7

    4. #13
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      Re: Another - 'Keep loosing connection' thread

      Hi, I said I'd report back, so.............

      I have checked my wires and I do seem to have extensions not required, and directly wired in to the master socket. I will sort these properly when time permits.

      In the interim I have switched back to using my 'old' router. Since doing this I have held a connection for nearly a week (and counting).

      Checking the stats the noise does still drop to 4.0db, but this router handles/manages it and keeps connection.

      Speeds are good as per original post, so happy now.

      Will definately have a go at freeing up some of those wires to help things further.

     

     
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