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    Phone And Internet Problem

    This is a discussion on Phone And Internet Problem within the Sky Router forums, part of the Sky Broadband help category; Ok, so my problem is that EVERY time someone calls out on my phone/calls us, the internet just cuts off. ...

    1. #1
      FriXion's Avatar
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      Phone And Internet Problem

      Ok, so my problem is that EVERY time someone calls out on my phone/calls us, the internet just cuts off. Even when we put the phone down it cuts off. Its getting even worse these last few weeks, we have to restart the router every time, and sometimes that doesnt even work.

      I also have another problem. At around 8:30pm, mostly every day, the internet speed drops. ALOT. I cant play Online PC games or Xbox live, because i lag so much.

      Any help is appreciated, thanks.


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    3. #2
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      Re: Phone And Internet Problem

      check your filters, ty the test socket, test your phone line with a corded phone (there is a number somewhere on this site to do a line test)

      would work in that order and see at what point connection is ok

      EDIT: on the filters check all items that plug in have one on (best to unplug evrything and just have 1 phone and broadband plugged in)
      Last edited by richone54; 30-09-07 at 11:24 PM.

    4. #3
      reddwarfcrew's Avatar
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      Re: Phone And Internet Problem

      Yep, dodgy filter is probably the cause.

      thread on quiet line test is here: 3rd router and ready to bin it! Please help!

    5. #4
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      Re: Phone And Internet Problem

      Quote Originally Posted by reddwarfcrew View Post
      Yep, dodgy filter is probably the cause.

      thread on quiet line test is here: 3rd router and ready to bin it! Please help!

      thanks, was to lazy to search myself

     

     

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