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This is a discussion on Wi-fi problems within the Sky Router forums, part of the Sky Broadband help category; Hi there, We have had our Sky Broadband Netscape router for a few weeks and I have just been connecting ...
- 14-08-07, 04:22 PM #1
We have had our Sky Broadband Netscape router for a few weeks and I have just been connecting to the Internet via the Ethernet cable. However my (slightly technophobic) flatmate bought a new Sony Vaio laptop on Sunday and despite my potestations to wait until I had some time free, set up the wi-fi without me present.
Now when I try to connect either my Dell Latitude D620 or (old) Packard Bell laptops they can connect via wi-fi (99% connectivity) or Ethernet, but I can't load a web page in Explorer or Firefox, nor can I load my e-mail in Thunderbird.
I was just wondering what it is that she has done which means I can no longer connect to the Internet correctly and what we can do to rectify this issue?
- 15-08-07, 10:08 PM #2
Re: Wi-fi problems
Probably the easiest way to get back to where you were is to reset the router. Power on the router and when it is fully running, push the tip of a biro into the little hole below the power plug on the router and hold it there for 10 seconds. This will take it back to where it was when you received it. You can set it up from there following the instructions on THIS page. Don't let your flatmate near it.
PS. In case you don't know, fit the plastic feet to the router so it stands on end and stays cooler.