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    11 pm every night

    This is a discussion on 11 pm every night within the Sky Router forums, part of the Sky Broadband help category; Every night around 11 pm I get a loss of Internet connection (this page can not be displayed) every think ...

    1. #1
      derv's Avatar
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      Unhappy 11 pm every night

      Every night around 11 pm I get a loss of Internet connection (this page can not be displayed) every think is fine until this time

      The light on the Sky Router is green and in the router (192.168.1.1) it say Modem Status Connected when I click the tab Connection Status it tells me Connecting to Server = disconnected now its take 2 or 3 reboots of the router to get Connecting to Server connected then all is fine all day till 11 pm


      any one help as this is driving me mad lol


      Thanks derv


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    3. #2
      derv's Avatar
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      Re: 11 pm every night

      Update


      Disconnected my Sky box from the phone socket last night and this morning am still on line

      Dose the box phone out every night cos I was told its just once a month



      Thanks derv

    4. #3
      Russ's Avatar
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      Re: 11 pm every night

      Quote Originally Posted by derv View Post
      Update


      Disconnected my Sky box from the phone socket last night and this morning am still on line

      Dose the box phone out every night cos I was told its just once a month



      Thanks derv

      Which box exactly? If you mean you disconnected your Sky satelite box then yes it's once a month and random.
      http://www.speedtest.net/



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    5. #4
      Xorro's Avatar
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      Re: 11 pm every night

      I'm getting the same problem.

      Lovely connection -

      Status: Showtime Channel: FAST, Upstream rate = 764 Kbps, Downstream rate = 16380 Kbps
      Link Power State: L0
      Mode: ADSL2+
      Channel: Fast
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 7.1 12.5
      Attn(dB): 27.5 14.6
      Pwr(dBm): 1.3 12.4
      Max(Kbps): 16516 864
      Rate (Kbps): 16380 764


      Then around 11pm, the router drops the connection and takes about 5 mins to come back.

    6. #5
      airbedman's Avatar
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      Re: 11 pm every night

      I am also having this problem, mine goes down between 11pm and 12am and comes back about 7-7:30am has anyone any idea whats going on?

      I have tried rebooting my router during 11-12 and it still doesn't come back. Router status screen says connected but IP/DNS details are blank.

      My connection also seems to fluctuate between 10700 and 12200 each time I reconnect.

    7. #6
      dholdi's Avatar
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      Re: 11 pm every night

      Router stats please - for anyone to help they will need to see them - Sky Netgear DG834GT utility version 0.4


    8. #7
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      Re: 11 pm every night

      I already posted most of mine, but here is the whole lot

      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: FAST, Upstream rate = 764 Kbps, Downstream rate = 16380 Kbps
      Link Power State: L0
      Mode: ADSL2+
      Channel: Fast
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 7.1 12.5
      Attn(dB): 27.5 14.6
      Pwr(dBm): 1.3 12.4
      Max(Kbps): 16516 864
      Rate (Kbps): 16380 764
      G.dmt framing
      K: 111(0) 24
      R: 10 16
      S: 1 8
      D: 128 8
      ADSL2 framing
      MSGc: 68 68
      B: 110 23
      M: 1 8
      T: 4 1
      R: 10 16
      S: 0.2163 7.7037
      L: 4474 216
      D: 128 8
      Counters
      SF: 47395 47393
      SFErr: 4 1
      RS: 14029114 402840
      RSCorr: 2889 3
      RSUnCorr: 27 0

      HEC: 4 0
      OCD: 0 0
      LCD: 0 0
      Total Cells: 29328129 1332498
      Data Cells: 40189 9406
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 17 1
      SES: 8 0
      UAS: 31 18
      Total time = 21 min 15 sec
      SF = 76596
      CRC = 383
      LOS = 5
      LOF = 0
      ES = 17
      Latest 1 day time = 21 min 15 sec
      SF = 76596
      CRC = 383
      LOS = 5
      LOF = 0
      ES = 17
      Latest 15 minutes time = 6 min 15 sec
      SF = 23417
      CRC = 2
      LOS = 0
      LOF = 0
      ES = 1
      Previous 15 minutes time = 15 min 0 sec
      SF = 53179
      CRC = 381
      LOS = 5
      LOF = 0
      ES = 16
      Previous 1 day time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0


    9. #8
      dholdi's Avatar
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      Re: 11 pm every night

      They need to cover a longer period of time than 21 mins m8. Use your connection for a few hours then get them again. My initial thought is that your snr is quite low, if it falls much more which it can at times then the router will drop connection. You can force the snr up with the mognuts facility I posted but it will bring your sync down. Mind you that should not be a problem seeing its at 16380 now. I didnt think sky were putting anyone higher than 15323 - lucky you - lol, let us know how you get on


    10. #9
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      Re: 11 pm every night

      Oops, thats the one I did after last nights re-set. As for the sync speed, I am only .91km from my exchange This one covers 20 hours -

      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: FAST, Upstream rate = 764 Kbps, Downstream rate = 16380 Kbps
      Link Power State: L0
      Mode: ADSL2+
      Channel: Fast
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 7.1 13.0
      Attn(dB): 27.5 14.6
      Pwr(dBm): 0.0 12.4
      Max(Kbps): 16516 864
      Rate (Kbps): 16380 764
      G.dmt framing
      K: 111(0) 24
      R: 10 16
      S: 1 8
      D: 128 8
      ADSL2 framing
      MSGc: 68 68
      B: 110 23
      M: 1 8
      T: 4 1
      R: 10 16
      S: 0.2163 7.7037
      L: 4474 216
      D: 128 8
      Counters
      SF: 4574752 4574750
      SFErr: 264 1
      RS: 1354126884 38885375
      RSCorr: 5030244 10
      RSUnCorr: 7178 0

      HEC: 239 0
      OCD: 22 0
      LCD: 0 0
      Total Cells: 2829605982 132028371
      Data Cells: 2403160 279067
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 117 1
      SES: 59 0
      UAS: 31 18
      Total time = 20 hours 29 min 22 sec
      SF = 4603953
      CRC = 643
      LOS = 59
      LOF = 0
      ES = 117
      Latest 1 day time = 20 hours 29 min 22 sec
      SF = 4603953
      CRC = 643
      LOS = 59
      LOF = 0
      ES = 117
      Latest 15 minutes time = 14 min 22 sec
      SF = 53828
      CRC = 1
      LOS = 3
      LOF = 0
      ES = 2
      Previous 15 minutes time = 15 min 0 sec
      SF = 56200
      CRC = 44
      LOS = 0
      LOF = 0
      ES = 2
      Previous 1 day time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 56264
      CRC = 0
      LOS = 1
      LOF = 0
      ES = 1
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 56201
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 56201
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0

    11. #10
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      Re: 11 pm every night

      I also get this disconnection problem, however my "allocated" time is around 10pm.. only since i got swapped from connect to mid..

     

     
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