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    internet light is dead

    This is a discussion on internet light is dead within the Sky Router forums, part of the Sky Broadband help category; I have a problem with internet connection. The router is working OK, except internet connection. The internet light is off, ...

    1. #1
      _Xandy's Avatar
      _Xandy is offline Sky User Member
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      Unhappy internet light is dead

      I have a problem with internet connection. The router is working OK, except internet connection. The internet light is off, router is not even trying to connect(no amber blinking). The rest seems ok. I can connect to the router with cable and with wireless.
      I was using it for 3 months and everything was ok. Then router went completly dead. After 3 hours of trying it start to work except ADSL connection. I was calling technical support, my line is ok(I've heard signal they send). Now I'm waiting for their phone.

      Is there a chance thay I simply have to configure something on the router?(I was restarting it many times..., turning on and off). When router doesn't even try to connect(blinking)? Does router should try to connect(unsuccesfully of course) even if there is no ADSL line, or 'gray' cable is broken?

      thx for your response


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    3. #2
      fihart's Avatar
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      Re: internet light is dead

      I think I would press the reset on the router (10 seconds with power on).

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      Re: internet light is dead

      thx,
      but I've done this many times...
      still nothing..

    5. #4
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      Re: internet light is dead

      Okay, time for a new router by the sounds of it, I'm sure Sky CS will suggest that from the symptoms you describe. As they take time to deliver, I'd try local car boot sale -- I bought a spare the other day for 6.

    6. #5
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      Re: internet light is dead

      Quote Originally Posted by fihart View Post
      Okay, time for a new router by the sounds of it, I'm sure Sky CS will suggest that from the symptoms you describe. As they take time to deliver, I'd try local car boot sale -- I bought a spare the other day for 6.

      I'll probably to that
      thx

     

     

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