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    Two week wait for Router, but Broadband is active!

    This is a discussion on Two week wait for Router, but Broadband is active! within the Sky Router forums, part of the Sky Broadband help category; We signed up for the Max option two weeks ago, and have been waiting for Sky to get in touch ...

    1. #1
      iant54's Avatar
      iant54 is offline Sky User Member
      Exchange: Bromley, Kent
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      Two week wait for Router, but Broadband is active!

      We signed up for the Max option two weeks ago, and have been waiting for Sky to get in touch with the Sky Broadband Box. Yesterday, on contacting them, they said that one system showed that the line went live on 10th April, but their other system (controlling the dispatch of the Box) hadn't registered that fact. Today, on contacting them, they said that the Box would arrive with an engineer in two weeks time, and they insisted that there could be no deviation from their providing the home install, even though we insisted that we could install it ourselves!

      We have a friend's Netgear wireless ADSL router - is there any way we can use it to connect use the service in the intervening period? I have seen other posts (here and elsewhere) which state that each Sky BB Box has a username and password, so I know that we need a bodge of some sort. We know a couple of people with Sky Broadband, too.

      (I'm posting from work, which is the only way of getting access to the internet at the moment!)
      Last edited by iant54; 13-04-07 at 05:18 PM.


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    3. #2
      Jimbo1960's Avatar
      Jimbo1960 is offline Sky User Member
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      Re: Two week wait for Router, but Broadband is active!

      check your PM

    4. #3
      anything-but's Avatar
      anything-but is offline Sky User Member
      Exchange: shorne.
      Broadband ISP: Plusnet option 3.
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      Re: Two week wait for Router, but Broadband is active!

      Same here,active line.....old non-wireless netgear router sitting there looking for something to do while waiting for sky's one to turn up!

     

     

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