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This is a discussion on stampsup within the Sky Router forums, part of the Sky Broadband help category; Hi new hear tried to install sky broadband disk i ticked the 2 boxes for activation date and disable antivirus ...
- 31-03-07, 02:43 AM #1
Hi new hear
tried to install sky broadband disk
i ticked the 2 boxes for activation date and disable antivirus
but when i click on the red wordining to continue nothing happens
is there a problem with disk or am i missing something
- 31-03-07, 09:12 AM #2
Firstly - Welcome to the forums.
Secondly - don't use the disk! There is nothing on it that you need unless you wish to install the Mcafee Anti-Virus software. Personally, I would give that a miss also and use an alternative such as AVG or Avast - both free.
As you are posting here can I assume you already have a connection to the internet via Sky Broadband?.
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- 31-03-07, 02:22 PM #3
I would agree with that completely. Just throw the disk in the bin. There is nothing on it you need.
- 01-04-07, 09:50 AM #4
No, i have connected from work. Have norton 2000 anti-virus never had any problems, but who/where is AVG or AVAST.
I run an imedia 6200 packard bell computer with windows ME, bought aprox in 2000. it has no earthnet, so im using the wieless adapter from netgear bought from argos, but im having problems setting up.
i have a town house, main BT socket is downstaires, extention on second floor has a 3 way adapter for second cordless phone,sky tv and another extentio for top floor where computer is.
Have plugged in router and usb wireless.
Bottom right of screen is a computer sign that is green, on desktop is a blue tv icon, but when i click on this computer stats dialing but nothing else happens.
is this the right icon, (i currently have dial up with freeserve)
how do i connect to the sky broadband
Only wanted broadband for ever increasing use by my children, but this is stressing me out with frustration and as for sky help wast of time.
Any help please.
- 01-04-07, 10:07 AM #5
It seems to me that you may be a little confused.
I'm no expert on wireless, as I don't use it, however, If you have installed the modem and set your internet settings to use sky broadband as a connection, there will be no dialing to do - you are 'always on', you should just need to open explorer and bingo, you're online.
Assuming that the router has been connected to the wall socket correctly using a filter, you will need to install the modem:
create a new connection
connect using a broadband connection that is always on
you then need to click on tools in explorer and configure the connection to use sky.
you should then be able to go online!
However - this is all theoretical for me - i don't migrate til wednesday - so i'll probably have a load of my own questions then!!!
and I agree from reading other posts on here - don't use the disk!
- 01-04-07, 10:14 AM #6
Ah! There is no dialling. The modem connects by itself to the internet, and will do so as long as it is switched on. You do not have to click anything to form a connection. You might want to disable any dial-up accounts you have configured on the PC.
The wireless adaptor you have should also form a connection as soon the PC is powered up, so there is no need to click anything. Now thing is, that if I am reading this correctly, then the little computer bottom right is green so it looks like you have set that up correctly and it is connected, so the internet should just work..I would expect the little tiny computer to be red or orange if it was having trouble.
I must say, though, that setting up a wireless connection can be a bit of a trial. In general it is better to attempt to connect with wires before you try without wires!! The main reason is that you can't access the modem itself without a wired connection, if the wireless is not working, so you can;t change anything in the settings, if they are wrong ( the modem has it's own web page that you can access to modify it's settings ). I would strongly suggest you pick up a cheap standard ethernet card to pop in the machine, to use to set things up. You can get on for a few £.
Er, you don't have to install the modem either. A modem is self contained these days, so it does not need anything. Installing the wwireless card should have established everything you need.
Last edited by davefaz; 01-04-07 at 10:20 AM.
- 01-04-07, 10:16 AM #7
- 01-04-07, 10:21 AM #8
Apologies - I meant router!!!
>> I agree with what davefaz says - elsewhere on the forums the advice is to connect using wires first, before trying to go wireless - get your hands on a network card.
Like I said - this is all theoretical for me - I've not connected mine up yet - i've only opened the box to check the contents - i'm sure i'll be having some fun next week though!
Last edited by jayhab; 01-04-07 at 10:27 AM.
- 01-04-07, 10:24 AM #9
Confusion is caused by the fact that the THING that Sky supply is a modem, router, switch and access point all combined in to one unit. People often call it either a modem or a router for short.
- 01-04-07, 10:31 AM #10