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    Router is WAY too hot and disconnects every 6-8 minutes

    This is a discussion on Router is WAY too hot and disconnects every 6-8 minutes within the Sky Router forums, part of the Sky Broadband help category; Had skybb for a few weeks now and its been fine up untill tonight It just keeps disconnecting and giving ...

    1. #1
      Thorpy's Avatar
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      Router is WAY too hot and disconnects every 6-8 minutes

      Had skybb for a few weeks now and its been fine up untill tonight

      It just keeps disconnecting and giving me the LCP is down error message

      Ive had the router on ice and it worked for a an hour or two then just screws over again

      Its standing up at the moment to allow it to vent its hot air.

      Now whats the issue here? I think its overheating and causing it to d/c


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    3. #2
      NewsreadeR's Avatar
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      Re: Router is WAY too hot and disconnects every 6-8 minutes

      The router ir reknown for its heat, make sure it is stood on its feet (you have to attach them)

      Mine is on the window sill on its feet and never had a problem with its heat.




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    4. #3
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      Re: Router is WAY too hot and disconnects every 6-8 minutes

      Yep been stood on its feet all night and still getting d/c's

    5. #4
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      Re: Router is WAY too hot and disconnects every 6-8 minutes

      Have you turned the UPnP off?

      http://www.skyuser.co.uk/forum/view-routerstats.html

      Towards the bottom of that page




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    6. #5
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      Re: Router is WAY too hot and disconnects every 6-8 minutes

      Yep

      Also not using wireless

      Str8 from port 1 to comp.

      Rubbish router and no firmware update

    7. #6
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      Re: Router is WAY too hot and disconnects every 6-8 minutes

      They do run hot, have you checked your stats?

    8. #7
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      Re: Router is WAY too hot and disconnects every 6-8 minutes

      ADSL Link Downstream Upstream
      Connection Speed 9553 kbps 764 kbps
      Line Attenuation 33.5 db 20.1 db
      Noise Margin 7.1 db 12.5 db

    9. #8
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      Re: Router is WAY too hot and disconnects every 6-8 minutes

      Try getting your detailed stats using this Sky Netgear DG834GT utility version 0.4 I was getting loads of disconnects after blaming the router for ages turned out to be high CRC errors on my line down to dodgy extension wiring even though I was plugged into master socket. There was several hundred thousand errors loged in a 3 day period, now getting 200 errors a day and connection is stable.

    10. #9
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      Re: Router is WAY too hot and disconnects every 6-8 minutes

      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: FAST, Upstream rate = 764 Kbps, Downstream rate = 9671 Kbps
      Link Power State: L0
      Mode: ADSL2+
      Channel: Fast
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 6.9 12.5
      Attn(dB): 33.5 20.2
      Pwr(dBm): 1.3 12.4
      Max(Kbps): 9852 864
      Rate (Kbps): 9671 764
      G.dmt framing
      K: 245(0) 24
      R: 10 16
      S: 1 8
      D: 64 8
      ADSL2 framing
      MSGc: 74 68
      B: 244 23
      M: 1 8
      T: 1 1
      R: 10 16
      S: 0.8072 7.7037
      L: 2527 216
      D: 64 8
      Counters
      SF: 18576 18574
      SFErr: 0 1
      RS: 1486104 157879
      RSCorr: 238 1
      RSUnCorr: 0 0

      HEC: 0 0
      OCD: 0 0
      LCD: 0 0
      Total Cells: 6836047 496148
      Data Cells: 4829 915
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 22 1
      SES: 20 0
      UAS: 186 16
      Total time = 46 min 37 sec
      SF = 154070
      CRC = 757
      LOS = 30
      LOF = 0
      ES = 22
      Latest 1 day time = 46 min 37 sec
      SF = 154070
      CRC = 757
      LOS = 30
      LOF = 0
      ES = 22
      Latest 15 minutes time = 1 min 37 sec
      SF = 6069
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 15 minutes time = 15 min 0 sec
      SF = 48586
      CRC = 349
      LOS = 9
      LOF = 0
      ES = 6
      Previous 1 day time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 48560
      CRC = 273
      LOS = 11
      LOF = 0
      ES = 8
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 50855
      CRC = 135
      LOS = 10
      LOF = 0
      ES = 8

    11. #10
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      Re: Router is WAY too hot and disconnects every 6-8 minutes

      Your errors look a bit high to me but not as bad as mine were, to give you an example :

      My stats last 24hrs or so

      Total time = 1 days 2 hours 56 min 35 sec
      SF = 6046144
      CRC = 253
      LOS = 14
      LOF = 0

      Yours over last 41 minutes

      Total time = 46 min 37 sec
      SF = 154070
      CRC = 757
      LOS = 30
      LOF = 0
      ES = 22

      Take no notice of SF its the CRC errors you are interested in. I would try plugging into your master test socket if you have an NTE5 socket the test socket is behind the face plate, if you have an old style master plug into that making sure no extensions are connected. See if that helps.

     

     
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