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    Sky Q TV Network Connection Issues

    This is a discussion on Sky Q TV Network Connection Issues within the Sky Q forums, part of the Other Sky help and support category; Hi Guys, ive just changed my internet router to a Asus DSL-AC88U and im unable to connect it to my ...

    1. #1
      davidstroud's Avatar
      davidstroud is offline Sky User Member
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      Router: Asus AC88U
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      Sky Q TV Network Connection Issues

      Hi Guys,

      ive just changed my internet router to a Asus DSL-AC88U and im unable to connect it to my Sky Q box for on demand TV, Sky Cinema etc.

      I am able to find the router on my laptop and mobile devices but for some reason my Sky Q box cant seem to find my router when searching for a wifi network.

      Has anyone experienced this or have any suggestions?

      Any help is greatly appreciated.


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    3. #2
      seawright's Avatar
      seawright is offline Sky User Member
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      Re: Sky Q TV Network Connection Issues

      Is the router near enough to the SkyQ box to use a network cable?

    4. #3
      davidstroud's Avatar
      davidstroud is offline Sky User Member
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      Re: Sky Q TV Network Connection Issues

      Yes, it is close enough to connect a cable. Would i need to do that in order to “link” the devices?

    5. #4
      seawright's Avatar
      seawright is offline Sky User Member
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      Re: Sky Q TV Network Connection Issues

      No but, as you are having connection issues, using a cable (if it could stay there permanently) would be one solution.

     

     

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