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    Programme information

    This is a discussion on Programme information within the Sky Q forums, part of the Other Sky help and support category; Apologies if I've missed this in FAQ's. When I select TV programme information on either my Sky Q box or ...

    1. #1
      Chas001's Avatar
      Chas001 is offline Sky User Member
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      Programme information

      Apologies if I've missed this in FAQ's.

      When I select TV programme information on either my Sky Q box or mini box, I often get a blank where the programme information should be listed or else the information does not relate to the programme. Any ideas or suggestions.


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    3. #2
      morgee's Avatar
      morgee is offline Sky User Member
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      Re: Programme information

      Quote Originally Posted by Chas001 View Post
      Apologies if I've missed this in FAQ's.

      When I select TV programme information on either my Sky Q box or mini box, I often get a blank where the programme information should be listed or else the information does not relate to the programme. Any ideas or suggestions.
      Have you tried a power cycle? Remove the plug from the wall. Wait 30 seconds. Plug back in and follow on screen prompts.

    4. #3
      Chas001's Avatar
      Chas001 is offline Sky User Member
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      Smile Re: Programme information

      Quote Originally Posted by morgee View Post
      Have you tried a power cycle? Remove the plug from the wall. Wait 30 seconds. Plug back in and follow on screen prompts.
      thanks for the reply. I have reset the power and it works for a short while (about a week) then it goes funny again. I'm wonderingif I have a faulty Sky Q box or if this is a common problem.

     

     

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