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    Missing Thumbnails on all recordings on Sky Q

    This is a discussion on Missing Thumbnails on all recordings on Sky Q within the Sky Q forums, part of the Other Sky help and support category; Any recordings from Sunday night onward are missing their thumbnails, have rebooted the mini and the Silver 2TB box and ...

    1. #1
      Mldy291's Avatar
      Mldy291 is offline Sky User Member
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      Question Missing Thumbnails on all recordings on Sky Q

      Any recordings from Sunday night onward are missing their thumbnails, have rebooted the mini and the Silver 2TB box and they both show the same thing, all recordings from before sunday show thumbnails, its just after that


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    3. #2
      bubblegun's Avatar
      bubblegun is offline Sky User Member
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      Re: Missing Thumbnails on all recordings on Sky Q

      Quote Originally Posted by Mldy291 View Post
      Any recordings from Sunday night onward are missing their thumbnails, have rebooted the mini and the Silver 2TB box and they both show the same thing, all recordings from before sunday show thumbnails, its just after that
      This is known Sky Q issue.

      Have you called Sky about this?
      Please note the views and recommendations in my posts are my own and in no way reflect the views of Sky

    4. #3
      Mldy291's Avatar
      Mldy291 is offline Sky User Member
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      Re: Missing Thumbnails on all recordings on Sky Q

      After i typed this up, the next programme to record had a thumbnail and all the ones after have one, so it has fixed itself

     

     

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