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    Sky Q Mini, no Television signal / channels

    This is a discussion on Sky Q Mini, no Television signal / channels within the Sky Q forums, part of the Other Sky help and support category; My sky Q mini was working fine this morning as i watched the news, This afternoon i have turned it ...

    1. #1
      Mldy291's Avatar
      Mldy291 is offline Sky User Member
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      Question Sky Q Mini, no Television signal / channels

      My sky Q mini was working fine this morning as i watched the news, This afternoon i have turned it on and I have no channels available, have tried 101, 102, 106, 301, nothing shows up, I can use the menus, watch recordings and use the Apps.
      I have tried resetting my mini box and pulling the power plug and reinserting, still no channels. Any ideas or do i need to contact Sky

      PS. I have checked and the main Silver box is working fine and the Mini says it has a connection to the Silver


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    3. #2
      The Realist's Avatar
      The Realist is offline Sky User Member
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      Re: Sky Q Mini, no Television signal / channels

      Call Sky and they will walk you through it.
      Disclaimer: The views expressed here are my own and in no way represent the views or policies of my employer.


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      Mldy291 (26-04-16)

    5. #3
      Mldy291's Avatar
      Mldy291 is offline Sky User Member
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      Re: Sky Q Mini, no Television signal / channels

      Thanks, they sorted it for me, had to reset both mini and silver and reconnect the silver to the extender

    6. #4
      The Realist's Avatar
      The Realist is offline Sky User Member
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      Re: Sky Q Mini, no Television signal / channels

      Well done glad its fixed.

      Enjoy
      Disclaimer: The views expressed here are my own and in no way represent the views or policies of my employer.


     

     

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