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    Sky Q

    This is a discussion on Sky Q within the Sky news and announcements forums, part of the SkyUser Announcements category; Originally Posted by lettice Think you are reading too much into it. I did wonder but where law is concerned ...

    1. #201
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      Re: Sky Q

      Quote Originally Posted by lettice View Post
      Think you are reading too much into it.
      I did wonder but where law is concerned it tends to be the letter of the law rather than the spirit of the law and as with all big business contracts you can bet that Sky's lawyers have picked through them with a fine tooth comb.
      If you went back to only sky+hd (not sure that would be as easy as just a switch back), that would mean a completely new install, re the changed lnb I would have thought, so a new contract.
      The thing is though the sky q 18 months contract is the bit that matters re the tv services, as that is what you are committing to. After that, it would be another 18 month contract for sky q.
      Of course you can terminate early, but despite the termination costs, would still be the same.
      Another 18 month contract? I had assumed that after 18 months it would revert to a 31 day notice contract similar to that which exists for current Sky TV services.


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    3. #202
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      Re: Sky Q

      Quote Originally Posted by seawright View Post
      I did wonder but where law is concerned it tends to be the letter of the law rather than the spirit of the law and as with all big business contracts you can bet that Sky's lawyers have picked through them with a fine tooth comb.Another 18 month contract? I had assumed that after 18 months it would revert to a 31 day notice contract similar to that which exists for current Sky TV services.
      Not with sky q, as the game has changed.
      You will always be on a contract now (once your initial 18 months is up, a new 18 month contract will start) as sky q is only available as loaned equipment and also its part of the deal for the anytime engineer calls and repair.
      Its all in the sky q T&Cs.

    4. #203
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      Re: Sky Q

      It states that if you change your Sky Q package you are required to enter into another 18 month contract but whether this would be applied to a change in your viewing package (say by adding Sky movies) I do not know. There is also a clause about extending the contract for 12 months if you require viewing to be enabled on an additional TV. However condition 14.6 clearly states:
      14.6.
      In addition to your rights above, once the minimum term has ended, you may end that TV subscription service by giving us 31 days’ notice.
      Another point which I hope Sky would show some flexibility over is if the LNB, which is only covered by a 12 month warranty, fails during the final six months of the contract.

    5. #204
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      Re: Sky Q

      Quote Originally Posted by seawright View Post
      It states that if you change your Sky Q package you are required to enter into another 18 month contract but whether this would be applied to a change in your viewing package (say by adding Sky movies) I do not know. There is also a clause about extending the contract for 12 months if you require viewing to be enabled on an additional TV. However condition 14.6 clearly states: Another point which I hope Sky would show some flexibility over is if the LNB, which is only covered by a 12 month warranty, fails during the final six months of the contract.
      You are getting tied up in knots here
      Sky Movies and sky sports are individual tv subscription packages and you can come and go with them, and yes have to give the cursory 31 days notice.
      Sky Q is a package in its own right with a new design (the basic set of channels + equipment) and that is the 18 months loan and return deal and then a renewal.
      The two do not have to run alongside each other. In fact, many who have just ordered would probably have all their movie and sports deals with probably >12 months carried over to run.

      As for the LNB, its not returnable as is the sky q box/mini.
      But, during the 18 month loan, you will get a free engineer call out and replace for anything dish/lnb/cables/box/minis/hub. Sky Q sub = no callout charges.
      Clarified on ordering.
      seawright likes this.

    6. #205
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      Re: Sky Q

      Yep as long as your in a contract their is no callout fee's what so ever while your subscribing to SkyQ.

      Quote Originally Posted by lettice View Post
      As for the LNB, its not returnable as is the sky q box/mini.
      But, during the 18 month loan, you will get a free engineer call out and replace for anything dish/lnb/cables/box/minis/hub. Sky Q sub = no callout charges.
      Clarified on ordering.
      Disclaimer: The views expressed here are my own and in no way represent the views or policies of my employer.


    7. #206
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      Re: Sky Q

      Complete walkthrough of Sky Q epg from its inventor Andrew Olson


    8. #207
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      Re: Sky Q

      Coming in March, you will be able to buy either of the sky q boxes and a mini from Satbuyer;

      Sky Q Silver Box 2TB | Sky Q | Satbuyer
      http://www.satbuyer.co.uk/sky-q-box-1tb-p248.html
      http://www.satbuyer.co.uk/sky-q-mini-p249.html

    9. #208
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      Re: Sky Q

      Quote Originally Posted by lettice View Post
      Coming in March, you will be able to buy either of the sky q boxes and a mini from Satbuyer;

      Sky Q Silver Box 2TB | Sky Q | Satbuyer
      http://www.satbuyer.co.uk/sky-q-box-1tb-p248.html
      http://www.satbuyer.co.uk/sky-q-mini-p249.html
      How will that work with the subscription model if a Sky Q sub includes the rental of the box?

    10. #209
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      Re: Sky Q

      Be interesting if it works with a normal sub? Would some features be restricted?

      Lots of questions. Perhaps when an install takes place, someone could try a friends card in it and see how much functionality works?

    11. #210
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      Re: Sky Q

      Whilst I don't think it is possible to do so over the Internet, you can get the Sky Q Silver, with it's 2TB drive, on the Sky Q Bundle.

      You would be limited to recording 3 channels at once, not the 4 that the Q Silver is able to do, and you would be limited to connect just the one Q Mini.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

     

     
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