Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 63k members.


    Advertisement

    Page 2 of 2 FirstFirst 12
    Results 11 to 18 of 18
    Like Tree4Likes

    Sky+ app: the new talking TV guide for blind and partially sighted customers

    This is a discussion on Sky+ app: the new talking TV guide for blind and partially sighted customers within the Sky news and announcements forums, part of the SkyUser Announcements category; As a person with a VI I'm afraid I am deeply cynical about organisations that "represent" disabilities. RNIB is okay ...

    1. #11
      mikehughescq's Avatar
      mikehughescq is offline Sky User Member
      Exchange:
      Broadband ISP: Other ISP
      Router: Non Sky Router
      Sky TV: Sky Basic
      Join Date
      Dec 2013
      Posts
      20
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky+ app: the new talking TV guide for blind and partially sighted customers

      As a person with a VI I'm afraid I am deeply cynical about organisations that "represent" disabilities. RNIB is okay on blindness but much less so on anything else and sets a lot of so called standards that other organisations like Sky love but which have little or no science behind them e.g. minimum font sizes.

      The views of some users on this thread are embarrassing but not unexpected. Most people don't know diddly squat about VI. So, let's be clear. Smartphones are busy absorbing most of the functionality of specialist devices that organisations like RNIB need to survive. Therefore, they're unlikely to recover,mend practical solutions which render their own devices useless.

      As has already been observed the biggest single improvement Sky need is clearer, larger fonts.

      Accessibility is not about building niche solutions. That's the medical model of disability. The social model suggests simply removing the barriers society imposes on the disabled. So, if Sky had any kind of genuine commitment to accessibility they would abandon niche products and organisations representing the disabled. They would get a group of disabled users together and they would look at issues with existing products. So, download accessibility is reduced for me because some idiot thought that DVD covers looked snazzier than plain old text. My VI didn't disable me. Sky did.
      Scubbie likes this.


    2. Advertisement
    3. #12
      mikehughescq's Avatar
      mikehughescq is offline Sky User Member
      Exchange:
      Broadband ISP: Other ISP
      Router: Non Sky Router
      Sky TV: Sky Basic
      Join Date
      Dec 2013
      Posts
      20
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky+ app: the new talking TV guide for blind and partially sighted customers

      Oh, and you ought to look at the stats for that "relatively small demographic". Think you'll find most VI is amongst older people. Do Sky plan on simply abandoning older people. Good idea

    4. #13
      mikehughescq's Avatar
      mikehughescq is offline Sky User Member
      Exchange:
      Broadband ISP: Other ISP
      Router: Non Sky Router
      Sky TV: Sky Basic
      Join Date
      Dec 2013
      Posts
      20
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky+ app: the new talking TV guide for blind and partially sighted customers

      "recover,mend" = "recommend". I have a ready made excuse

      The stupidity small font size used by Tapatalk.

      Sorry if that wasn't the excuse you were expecting

    5. #14
      gymno's Avatar
      gymno Guest
      Exchange:
      Broadband ISP:
      Router:
      Sky TV:

      Re: Sky+ app: the new talking TV guide for blind and partially sighted customers

      Quote Originally Posted by mikehughescq View Post
      Oh, and you ought to look at the stats for that "relatively small demographic". Think you'll find most VI is amongst older people. Do Sky plan on simply abandoning older people. Good idea
      By "relatively small demographic" i was referring to:
      Quote Originally Posted by gymno
      those suffering impairment after becoming fluent with these devices
      Smart phone & tablets haven't been with us that long, so this must represent a relatively small group & one which my dad certainly isn't in.
      Last edited by gymno; 26-10-14 at 07:08 PM. Reason: clarification

    6. #15
      mikehughescq's Avatar
      mikehughescq is offline Sky User Member
      Exchange:
      Broadband ISP: Other ISP
      Router: Non Sky Router
      Sky TV: Sky Basic
      Join Date
      Dec 2013
      Posts
      20
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky+ app: the new talking TV guide for blind and partially sighted customers

      Quote Originally Posted by gymno View Post
      The easiest thing to appreciate is that most people in that situation simply won't own smart phone or tablet etc.
      Ownership is now 75% and growing at a rate of 85%. RNIB may sell a variety of devices but their staff at events will if pushed simply say, unofficially, iPhone.

      I have a coder friend who does EPGs etc. There are no technical barriers to larger fonts and different colour backgrounds which are the simplest accessibility improvements for all VIs. The bigger issues are corporate resistance to colours which deviate from the brand and solutions which look inelegant but which actually work with VIs!!!

    7. #16
      mikehughescq's Avatar
      mikehughescq is offline Sky User Member
      Exchange:
      Broadband ISP: Other ISP
      Router: Non Sky Router
      Sky TV: Sky Basic
      Join Date
      Dec 2013
      Posts
      20
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Sky+ app: the new talking TV guide for blind and partially sighted customers

      Sorry, wrong thread.

    8. #17
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited Pro
      Router: Sky Hub SR101
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      26,836
      Thanks
      764
      Thanked 2,137 Times in 2,016 Posts

      Re: Sky+ app: the new talking TV guide for blind and partially sighted customers

      Quote Originally Posted by mikehughescq View Post
      Sorry, wrong thread.
      Don't be sorry. Thank you for your feedback.

      I am aware that with any minority group you will get a range of opinions and it can be very hard to capture a single opinion that will work for everyone.

      In most cases I believe that you need to offer a range of options. Sticking with a "one size fits all" solution rarely works for all.

      Yes the improved compatibility of the Sky+ app to wok with VoiceOver or Talkback is an improvement, but it is clear that it is an additional tool, but not the total solution. More needs to be done.

      Personally I'd love to have the ability to select from a range of different colour schemes on the Sky+ HD and SkyHD EPGs, just from a cosmetic point of view. To include a few options for visually impaired people would be a huge plus.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    9. #18
      mikehughescq's Avatar
      mikehughescq is offline Sky User Member
      Exchange:
      Broadband ISP: Other ISP
      Router: Non Sky Router
      Sky TV: Sky Basic
      Join Date
      Dec 2013
      Posts
      20
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky+ app: the new talking TV guide for blind and partially sighted customers

      My whole point is that if you introduce flexibility for all then accessibility follows. Thus, flexibility on colours (pretty routine stuff on decent web sites) allows customisation for tweakers but provides accessibility for others. Some exhaling technologies are useful but most of what creates accessibility is not specialist at all.

     

     
    Page 2 of 2 FirstFirst 12

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2014. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION | SEO by vBSEO