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    Sky unveils a new subscription service - Sky Go Extra

    This is a discussion on Sky unveils a new subscription service - Sky Go Extra within the Sky news and announcements forums, part of the SkyUser Announcements category; Now tv, of course, lol. Got a bit confused there with a query i had from a ps3 user. Now ...

    1. #11
      gymno's Avatar
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      Re: Sky unveils a new subscription service - Sky Go Extra

      Now tv, of course, lol.

      Got a bit confused there with a query i had from a ps3 user.

      Now tv is on ps3 now.


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    3. #12
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      Re: Sky unveils a new subscription service - Sky Go Extra

      No doubt everyone else will soon be receiving the same email, but I've just had this mailshot from Sky:

      We've changed Sky Go –
      but we're giving you something extra
      Hello ************,
      We've changed the way Sky Go works, which means you can no longer download movies and shows to your PC, Mac or laptop to watch offline. You're still able to stream live and on demand though, at no extra cost.
      To give you an even better offline viewing experience, there's new Sky Go Extra
      Register up to four devices, including mobiles and selected tablets, and download to them all
      Then watch offline and on the move – no more signal interruptions or buffering
      We're giving it to you free for 3 months. And if you love it as much as we think you will, it's easy to keep and great value at just 5 extra a month. If it's not for you, don't worry, we'll automatically remove it on 21 April.
      To enjoy Sky Go Extra, just update the Sky Go app or go to go.sky.com
      You'll see the new download feature there waiting for you.

      The Sky Team

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    4. #13
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      Re: Sky unveils a new subscription service - Sky Go Extra

      As Scubbie already said, bear in mind that there's a 31 day notice period to cancel (which cannot be actioned online, so phone them if you need to!) because the subscription to Sky Go Extra is treated as being a part of the TV subscription side of things at "Sky Central".
      ++ speedyrite ... is powered by Sky Fibre Unlimited Pro ++ is a networks & broadband specialist
      ++ recommends NOW TV - streaming is the future of tv ++
      ++ My blog ++

    5. #14
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      Re: Sky unveils a new subscription service - Sky Go Extra

      Can somebody please help, I have upgraded to to sky go extra and am now unable to watch live tv, the on demand and download is fine, any ideas please

    6. #15
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      Re: Sky unveils a new subscription service - Sky Go Extra

      I haven't upgraded to plus but I have updated the app on ipad2. I have the same problem as Ben - it doesn't let you watch live TV.

    7. #16
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      Re: Sky unveils a new subscription service - Sky Go Extra

      Quote Originally Posted by speedyrite View Post
      As Scubbie already said, bear in mind that there's a 31 day notice period to cancel (which cannot be actioned online, so phone them if you need to!) because the subscription to Sky Go Extra is treated as being a part of the TV subscription side of things at "Sky Central".

      Id wait as it seems they are giving people 3month trails automatically which won't automatically renew unless you sign up.

      I got the email after signing into sky Go to remove my laptop (Had to rebuild it after it crashed so would have needed to re-add it) so I wonder if it was coincidental or if it's triggered by signing into sky Go.

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    9. #17
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      Re: Sky unveils a new subscription service - Sky Go Extra

      Mines on the ipad 2 as well

    10. #18
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      Re: Sky unveils a new subscription service - Sky Go Extra

      I've just been across to the official forum


      'We are aware of this issue with iOS devices and the Technical Team is working to fix this ASAP.'

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    12. #19
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      Re: Sky unveils a new subscription service - Sky Go Extra

      Thanks SS for this info, it worked ok before the upgrade

    13. #20
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      Re: Sky unveils a new subscription service - Sky Go Extra

      Slowly got a few programmes I can watch now , so hopefully Sky are onto the problem

     

     
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