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    Sagem 2504n New FW Issues - 6.14.1a4N_UNI

    This is a discussion on Sagem 2504n New FW Issues - 6.14.1a4N_UNI within the Sky news and announcements forums, part of the SkyUser Announcements category; Lastest from Sky on the official forums on 08-08-2012 04:02 PM Hi all, * We are still currently investigating the ...

    1. #41
      Spitfire's Avatar
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      Re: Sagem 2504n New FW Issues - 6.14.1a4N_UNI

      Lastest from Sky on the official forums

      on 08-08-2012 04:02 PM

      Hi all,
      *
      We are still currently investigating the issue when using Team Speak 3 and*we will update you as soon as we have further information.
      *
      We do not yet believe the issue with ping is related to the firmware update, could you start another thread in relation to ping and we can start gathering the relevant information from there.
      *
      Thanks. *


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    3. #42
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      Re: Sagem 2504n New FW Issues - 6.14.1a4N_UNI

      Hi folks,
      Sorry for the delay in responding.

      We highlighted this to the relevant departments as stated on our own forums.

      Having spoken to another contact it became apparent that the TS3 issues are definitely under investigation. It's less apparent whether the reports of gaming issues are included in this however we are on the case.

      As soon as we can get some more information we will post on here and on our own boards.

      Again sorry that the response to this has not been more timely.

      Malcolm-M.
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    5. #43
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      Re: Sagem 2504n New FW Issues - 6.14.1a4N_UNI

      Hey guys,
      Like most of you i am having troubles with my connection along with the same issues reported here with Teamspeak 3 client, I am also however having a few troubles with ARMA2's Anti cheat mod BattlEye, I have updated this via steam and have all mods working correctly but i keep getting an error message ' BattlEye Client Not responding' this gives me the impression that there is a conflict between software's?

      Has anyone else had this issue? Or something similar?

    6. #44
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      Re: Sagem 2504n New FW Issues - 6.14.1a4N_UNI

      Quote Originally Posted by St1ffl3r View Post
      Hey guys,
      Like most of you i am having troubles with my connection along with the same issues reported here with Teamspeak 3 client, I am also however having a few troubles with ARMA2's Anti cheat mod BattlEye, I have updated this via steam and have all mods working correctly but i keep getting an error message ' BattlEye Client Not responding' this gives me the impression that there is a conflict between software's?

      Has anyone else had this issue? Or something similar?
      Yes the exact same message, you join a game and it comes with with an error message saying something along the lines of:
      "Kicked because Battleye client not responding"

      I think it is definitly related, Kinda getting abit sick of "We're looking into this" when all I wan't hear is "this is now fixed heres a patch"

    7. #45
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      Re: Sagem 2504n New FW Issues - 6.14.1a4N_UNI

      Using an old router from a friend until a fix is released. I suggest you guys do the same :]

    8. #46
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      Re: Sagem 2504n New FW Issues - 6.14.1a4N_UNI

      Hi all, we have posted an update on our own boards. While it may not address all the issues you have raised please be assured that your reports have not gone un-noticed and that we will continue to highlight your reports both on this thread and on our own boards.

      Malcolm-M.
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    10. #47
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      Re: Sagem 2504n New FW Issues - 6.14.1a4N_UNI

      Here's the update.

      Hi everyone,

      Thanks for raising your issues on this thread over the last week or so. We have recently identified an issue which appears to be affecting customers using their Sky Wireless N router in conjunction with a TeamSpeak 3 gaming server.

      Amongst other things - the TeamSpeak 3 server allows players to speak to each while playing online games. The problem is that customers are disconnected from their gaming and the root cause is a firmware upgrade to the Sky Wireless N router. To ensure that no more customers are impacted by this we have initially halted firmware upgrades until Monday to allow us to investigate the issue further.

      The issue has been raised with the router manufacturer, but while we are investigating there is a workaround option available, Users can connect their gaming device wirelessly to their Sky Router instead of using Ethernet. We understand that whilst this may not be ideal for most of you on this thread it will fix the issue temporarily until a permanent solution can be found.

      Thanks for your patient while we find a permanent solution.


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    11. #48
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      Re: Sagem 2504n New FW Issues - 6.14.1a4N_UNI

      Quote Originally Posted by ColdAs1c3 View Post
      Using an old router from a friend until a fix is released. I suggest you guys do the same :]
      Was tempted to buy one mate, is it easy enough to setup another router correctly with all the stuff you need? I'm bound to have an adsl router somewhere.

    12. #49
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      Re: Sagem 2504n New FW Issues - 6.14.1a4N_UNI

      Quote Originally Posted by Allan1875 View Post
      Was tempted to buy one mate, is it easy enough to setup another router correctly with all the stuff you need? I'm bound to have an adsl router somewhere.
      Really easy.

      Get your username and password

      https://www.cm9.net/skypass/

      Then add this info into the other router, its against the T and C's so your choice if you do use another router.

      Encapsulation: PPPoA
      VPI/VCI: 0/38
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      If you are currently connected via MER then it may not work.


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    13. #50
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      Re: Sagem 2504n New FW Issues - 6.14.1a4N_UNI

      Stiffler, I'll give you my old SKY DG934GT tomorrow

     

     
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