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    Is This The New Sky Wireless N Router / Hub?

    This is a discussion on Is This The New Sky Wireless N Router / Hub? within the Sky news and announcements forums, part of the SkyUser Announcements category; Originally Posted by deadman1984 still cant understand why sky have to lock it down forcing people to use there supplied ...

    1. #131
      Ssscrudddy's Avatar
      Ssscrudddy is offline Sky User Member
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      Re: Is This The New Sky Wireless N Router / Hub?

      Quote Originally Posted by deadman1984 View Post
      still cant understand why sky have to lock it down forcing people to use there supplied routers
      Quote Originally Posted by SadBloke View Post
      It's a lot easier to troubleshoot problems with a small number of devices. The agents don't have to learn lots of different menu systems, Sky don't have to write lots of scripts.
      (I only read the last page)

      They could easily get round that by saying they will only do support with your sky supplied router plugged in. As it stands their crappy routers dont even offer the functionality of a budget router from 8 years ago.

      Also in this time of being environmentally friendly, how is it green to force people to leave their computers on, when WOL uses far less electricity, ie peeps should be able to use their own routers.
      Is the pub open yet?


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    3. #132
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      deadman1984 is offline Sky User Member
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      Re: Is This The New Sky Wireless N Router / Hub?

      yea your right in away forcing people to use there routers is wrong people should be allowed to use whatever routers there conformable with

    4. #133
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      Re: Is This The New Sky Wireless N Router / Hub?

      Quote Originally Posted by deadman1984 View Post
      yea your right in away forcing people to use there routers is wrong people should be allowed to use whatever routers there conformable with
      Problem is, most people dont know how how to properly use a router and correctly configure it (the VAST MAJORITY I may add, so 95-98% of the public) therefore it makes sense to have a fully controlled router by sky. You try ringing up any other company with your own 3rd party router in use, they'll tell you to go do one and that they cant support it, so whats the difference?

    5. #134
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      Quote Originally Posted by beavdev View Post
      Problem is, most people dont know how how to properly use a router and correctly configure it (the VAST MAJORITY I may add, so 95-98% of the public) therefore it makes sense to have a fully controlled router by sky. You try ringing up any other company with your own 3rd party router in use, they'll tell you to go do one and that they cant support it, so whats the difference?
      Until I joined this forum I was pretty clueless. I'm sill not great but I am learning. The sky router does the job, but even I struggle with it's limitations .
      Can we have a comprises where it's easy to use, but still able to meet the needs of people who know networking around there own home.

      Just a thought.

      Sent from my ST18i
      With sky since 1997.

    6. #135
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      Re: Is This The New Sky Wireless N Router / Hub?

      This is just it, the majority of people just want something which they can connect to their telephone socket, plug in and it will work.

      Ask 100 people over the ago of 70 and watch as their face goes blank. I am sure this is repeated for most other age groups.

      Since joining the forum I've picked up quite a lot too, but there are some areas I struggle with so watch and learn but try to avoid answering.

      Many ISPs who supply routers for their customers will often set them up before they are dispatched. This does reduce the number of calls to their call centres. Remember that someone has to pay the wages of the people in the call centres, so if they can reduce the calls by 10%, then that could equate to 10% less staff or 10% more time that the staff can spend on other calls as the queues aren't as big.

      Having said all this, there are plenty out there who would like more freedom to adjust the functionality of the router. Some may be running their own email server, others can have NAS drives, whilst some will be playing with their Xbox and want to host the game. All these and more can be performed to a degree with the Sky routers, but there are others out there that can do the same job so much better.

      When you add into the mix things such as USB ports, faster LAN & WiFi speeds and connection speeds, things start to get interesting. There are also some useful tools to monitor your traffic, extra parental controls and alternative resources such as DNS servers which can provide better results. Yet I have barely scratched the surface.

      Again most people are not interested in any of this. It is possibly only around 5-10% who are.

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    7. #136
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      Re: Is This The New Sky Wireless N Router / Hub?

      When I was with Be* you were allowed to use your own router but if you called for support the call would be ended unless you connected your original router. This would probably be the best option. To allow choice but with a disclaimer that zero support would be given without the supplied hardware. On a side note, does the new sky router have a built in modem?

    8. #137
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      Re: Is This The New Sky Wireless N Router / Hub?

      Have you ever called Sky to ask for help to set up port forwarding on their own routers?

      Some members have even been told to reset the IP Address range as "the router must be 192.168.0.1".

      Basically many of the people employed by Sky do not know much about routers other than how to connect them up and what is in their crib sheets. They don't have the information available to set up any port forwarding, DynDNS, block sites and so many other things.

      As for using your own router with Sky, there are many people who do this on the forum. Sky won't tell you how, but thanks to some really nice people on the forum, there are methods available.

      The good people who work with Sky can tell if you are not using a Sky router. However the majority will turn a blind eye. Obviously if the fault is with the router, then you should plug the sky router in just to be sure.

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    9. #138
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      Re: Is This The New Sky Wireless N Router / Hub?

      On a side note, does the new sky router have a built in modem?
      It would not be much good to the vast majority if it didn't! I know there are some like yourself who do not need one, but you are very much in the minority. I would think the new router will be the same as the newer Sagem, one with firmware for ADSL and another for fibre. If they are really clever they might manage to convert the ADSL port to a WAN one for fibre users, so you don't loose an ethernet port, but I doubt it.
      Scubbie likes this.

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    10. #139
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      Re: Is This The New Sky Wireless N Router / Hub?

      Quote Originally Posted by Isitme View Post
      It would not be much good to the vast majority if it didn't! I know there are some like yourself who do not need one, but you are very much in the minority. I would think the new router will be the same as the newer Sagem, one with firmware for ADSL and another for fibre. If they are really clever they might manage to convert the ADSL port to a WAN one for fibre users, so you don't loose an ethernet port, but I doubt it.
      Sorry I meant a VDSL modem

    11. #140
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      Re: Is This The New Sky Wireless N Router / Hub?

      May as well finish this thread off now.

      The new Sky router thread is here.

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