Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 63k members.


    Advertisement

    Page 19 of 24 FirstFirst ... 91718192021 ... LastLast
    Results 181 to 190 of 237

    Sky Launches New Up To 20Mb Broadband Product

    This is a discussion on Sky Launches New Up To 20Mb Broadband Product within the Sky news and announcements forums, part of the SkyUser Announcements category; Originally Posted by Faust Did you know they ring a bell in SKY CS every time they reel another one ...

    1. #181
      prestonradar's Avatar
      prestonradar is offline Sky User Member
      Exchange: castleford
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+HD box
      Join Date
      Jan 2009
      Location
      West Riding
      Posts
      113
      Thanks
      5
      Thanked 1 Time in 1 Post

      Re: Sky Launches New Up To 20Mb Broadband Product

      Quote Originally Posted by Faust View Post
      Did you know they ring a bell in SKY CS every time they reel another one in having signed up to a new contract.
      Ah Troll baiting hoping I'll bite eh? No thank you! Nice attempt though.
      Old MIG15 pilot.


    2. Advertisement
    3. #182
      Faust's Avatar
      Faust is offline Banned
      Exchange:
      Broadband ISP: Connect
      Router: Netgear V2 DG934G
      Sky TV: Sky Basic
      Join Date
      Mar 2008
      Posts
      306
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky Launches New Up To 20Mb Broadband Product

      Quote Originally Posted by prestonradar View Post
      Ah Troll baiting hoping I'll bite eh? No thank you! Nice attempt though.
      Not at all, but ask yourself this - a contract is something that has to be agreed by two or more parties. Sky moved you to a new package without you asking them too. If you had not agreed to a new twelve month contract then what would they have done? BT tried a very similar one on me some time ago. When I refused they said that they could as a last resort terminate my BB. I replied "well I'll save you the trouble give me my MAC". They then apologised and said it was only an option but given that I was a good customer they would leave things as they were. I didn't leave things as they were and left.

    4. #183
      reddwarfcrew's Avatar
      reddwarfcrew is offline Sky User Moderator
      Exchange:
      Broadband ISP: Sky Fibre Unlimited Pro
      Router: Sky Hub SR102
      Sky TV: Sky+HD box
      Join Date
      Sep 2006
      Posts
      6,000
      Thanks
      32
      Thanked 88 Times in 81 Posts

      Re: Sky Launches New Up To 20Mb Broadband Product

      Quote Originally Posted by Faust View Post
      Not at all, but ask yourself this - a contract is something that has to be agreed by two or more parties. Sky moved you to a new package without you asking them too.
      Factually incorrect as the contract that both parties agreed to allows Sky to move you up a pacakge if you download too much. As the poster pointed out, he exceeded the download limit on 3 consecutive occaison which under the mutually agreed contract allows sky to move the user to the next package.

      http://www.sky.com/shop/terms-conditions/broadband/

      • Your use of Sky Broadband, and that of those you allow to use Sky Broadband, must comply with our Usage Policies. If your chosen Product has a Usage Cap then you must not go over that Usage Cap each month otherwise we may take action against you. This may include upgrading your Product to one with a higher Usage Cap if you go over your Usage Cap twice in any six month period. You will then have to pay the then current price for that Product. We will send you email alerts to tell you if you are approaching your usage allowance. You should make sure we have an email address that is up-to-date and that you check for emails regularly. Please see our Usage Policies for further details. You are responsible under this Contract for the use of Sky Broadband by any person you allow to use it (Condition 2(c) and Usage Policies).

    5. #184
      Faust's Avatar
      Faust is offline Banned
      Exchange:
      Broadband ISP: Connect
      Router: Netgear V2 DG934G
      Sky TV: Sky Basic
      Join Date
      Mar 2008
      Posts
      306
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky Launches New Up To 20Mb Broadband Product

      Quote Originally Posted by reddwarfcrew View Post
      Factually incorrect as the contract that both parties agreed to allows Sky to move you up a pacakge if you download too much. As the poster pointed out, he exceeded the download limit on 3 consecutive occaison which under the mutually agreed contract allows sky to move the user to the next package.

      http://www.sky.com/shop/terms-conditions/broadband/

      Your use of Sky Broadband, and that of those you allow to use Sky Broadband, must comply with our Usage Policies. If your chosen Product has a Usage Cap then you must not go over that Usage Cap each month otherwise we may take action against you. This may include upgrading your Product to one with a higher Usage Cap if you go over your Usage Cap twice in any six month period. You will then have to pay the then current price for that Product. We will send you email alerts to tell you if you are approaching your usage allowance. You should make sure we have an email address that is up-to-date and that you check for emails regularly. Please see our Usage Policies for further details. You are responsible under this Contract for the use of Sky Broadband by any person you allow to use it (Condition 2(c) and Usage Policies).
      He was informed he had downloaded too much. However, as has been reported on many occasions Sky's downloader tool can be notoriously inaccurate. I would quote them unfair T&C unless they can provide irrefutable evidence. Furthermore like I said call their bluff ask for cancellations and see who blinks first.

    6. #185
      reddwarfcrew's Avatar
      reddwarfcrew is offline Sky User Moderator
      Exchange:
      Broadband ISP: Sky Fibre Unlimited Pro
      Router: Sky Hub SR102
      Sky TV: Sky+HD box
      Join Date
      Sep 2006
      Posts
      6,000
      Thanks
      32
      Thanked 88 Times in 81 Posts

      Re: Sky Launches New Up To 20Mb Broadband Product

      IMHO, the 2 email warnings are more than sufficient to warn a user that they are downloading too much and is clearly enough evidence.

    7. #186
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
      Exchange: Marshalls Cross
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Aug 2006
      Location
      St Helens
      Posts
      22,206
      Thanks
      108
      Thanked 366 Times in 300 Posts
      Blog Entries
      48

      Re: Sky Launches New Up To 20Mb Broadband Product

      Can we please keep this thread on topic, if not, we will start removing the non relevant posts.


      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~


      Follow us on Twitter @skyuser

    8. #187
      prestonradar's Avatar
      prestonradar is offline Sky User Member
      Exchange: castleford
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+HD box
      Join Date
      Jan 2009
      Location
      West Riding
      Posts
      113
      Thanks
      5
      Thanked 1 Time in 1 Post

      Re: Sky Launches New Up To 20Mb Broadband Product

      Quote Originally Posted by NewsreadeR View Post
      Can we please keep this thread on topic, if not, we will start removing the non relevant posts.
      Thank you for the note of sanity. I wholeheartedly agree with the above.
      Old MIG15 pilot.

    9. #188
      dog-man's Avatar
      dog-man is offline Sky User Member
      Exchange: About 130 mtrs from the cabinet.
      Broadband ISP: Sky Fibre Unlimited Pro
      Router: Billion 7800N
      Sky TV: Freesat
      Join Date
      Aug 2007
      Location
      Planet Earth
      Posts
      1,508
      Thanks
      79
      Thanked 16 Times in 16 Posts

      Re: Sky Launches New Up To 20Mb Broadband Product

      I am a little confused (old age).

      Can someone tell me what I will be paying for my sky broadband LLU unlimited package from September?

      Is it going up or what?

      I am a full package sky tv subscriber but do not have the sky talk or whatever it is called.


      dog-man

    10. #189
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Broadband Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      33,825
      Thanks
      60
      Thanked 1,620 Times in 1,582 Posts

      Re: Sky Launches New Up To 20Mb Broadband Product

      If you are paying 15 now, you will pay 12.50 come September. You can get the new price now if you sign up for another 12 months.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      Inssider 2/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    11. #190
      Faust's Avatar
      Faust is offline Banned
      Exchange:
      Broadband ISP: Connect
      Router: Netgear V2 DG934G
      Sky TV: Sky Basic
      Join Date
      Mar 2008
      Posts
      306
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky Launches New Up To 20Mb Broadband Product

      Quote Originally Posted by prestonradar View Post
      Thank you for the note of sanity. I wholeheartedly agree with the above.
      Well given what you've locked yourself into you would. No more fixed contracts for me though.

     

     
    Page 19 of 24 FirstFirst ... 91718192021 ... LastLast

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2014. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION | SEO by vBSEO