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    Are The Changes to Sky Broadband Mid Really Fair?

    This is a discussion on Are The Changes to Sky Broadband Mid Really Fair? within the Sky news and announcements forums, part of the SkyUser Announcements category; Originally Posted by mikey4020 It turns out if your out of contract then upgrading does not enter you into a ...

    1. #51
      CyberDrac's Avatar
      CyberDrac is offline Sky User Member
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      Re: Are The Changes to Sky Broadband Mid Really Fair?

      Quote Originally Posted by mikey4020 View Post
      It turns out if your out of contract then upgrading does not enter you into a new contract.
      Could you please confirm where you got this clarification from, I found the same text that you found and it worried me, so if you can confirm the context I will will probably be doing the same.
      If nothing else it should give me enough time to work out if the 'benefits' of the additional speed will be worth another 60 a year and being tied into Sky or whether I should test the speed and then opt out and move to another ISP knowing that I can definitely get a speed boost regardless of who I go to.


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    3. #52
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      Re: Are The Changes to Sky Broadband Mid Really Fair?

      As sky have changed the service provided by Mid (they have reduced the download limit) they will let you out of your contract, or I think, upgrade to unlimited without entering a new min period.
      However this only applies untill the 1st August, after which time you will be deemed to have accepted the new download limits, so an upgrade to unlimited would result in a new min period starting.

    4. #53
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      Re: Are The Changes to Sky Broadband Mid Really Fair?

      OK, so I'll upgrade, see what speeds I get and how stable my line will be with Sky (or indeed any other ADSL2+ LLU provider) then I can decide if I'm likely to want to move and opt out accordingly.

      Off I go to upgrade ...

    5. #54
      CyberDrac's Avatar
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      Re: Are The Changes to Sky Broadband Mid Really Fair?

      OK, well, I guess they don't want me to upgrade ...
      ERROR

      We Are Sorry

      Unfortunately, we are currently unable to continue with your order online.

      Please call one of the following numbers to continue:

      New customers: 08442 411 268.

      Existing customers: For TV equipment: 08442 411 333. For TV channel Packs: 08442 415 161. To add Sky Broadband or Sky Talk: 08442 410 583.

      Need help? Please call us on 08442 414 141. Calls may be recorded for the purposes of staff training.

    6. #55
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      Re: Are The Changes to Sky Broadband Mid Really Fair?

      Quote Originally Posted by CyberDrac View Post
      Could you please confirm where you got this clarification from.
      Once you start to proceed through the upgrade process there is a small box that states something like "You Don't need to do a thing" and then says "No New Contract". My advice is print a copy of this screen if possible! As it states that they really can't argue!

    7. #56
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      Re: Are The Changes to Sky Broadband Mid Really Fair?

      Thanks for the information

    8. #57
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      Re: Are The Changes to Sky Broadband Mid Really Fair?

      I don't get the Sky magazine, I'm not sure as to why; so I haven't got a copy of the letter telling me about the proposed changes, I had to read it here. As I only get download speeds of about 4meg and my monthly download total rarely gets to 2gig it is not going to bother me much. The line is capable of more; with Be Unlimited it was 5709kbps &1073kbps. Because of BT's announcement of fibre to the cabinet has included my exchange
      [url=http://www.thinkbroadband.com/news/4004-bt-speeds-up-fibre-rollout.html]
      I think that I will try them in March 2010, which is when my Sky 12 month contract expires.
      Old MIG15 pilot.

     

     
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