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    Sky Broadband Changes - 22nd June

    This is a discussion on Sky Broadband Changes - 22nd June within the Sky news and announcements forums, part of the SkyUser Announcements category; Originally Posted by Andy17 I have check my sky bill and it says for the broadband, sky broadband unlimited, if ...

    1. #211
      IWasNotTheEnemy's Avatar
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      Re: Sky Broadband Changes - 22nd June

      Quote Originally Posted by Andy17 View Post
      I have check my sky bill and it says for the broadband, sky broadband unlimited, if i emailed would they apply the new speeds to my line.
      no they won't as process is to do it on an exchange by exchange basis - not individual...

      IF they do do it, the agent is risking their job - and I'll just leave if it goes that way as what's the point in process if no one follows it??
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket


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    3. #212
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      Re: Sky Broadband Changes - 22nd June

      Even if they did do it manually, as Sky roll out the new speeds to existing customers you'll end up going through DLM anyway.

    4. #213
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      Re: Sky Broadband Changes - 22nd June

      Quote Originally Posted by IAmNotTheEnemy View Post
      no they won't as process is to do it on an exchange by exchange basis - not individual...

      IF they do do it, the agent is risking their job - and I'll just leave if it goes that way as what's the point in process if no one follows it??
      do you know what order they do the exchanges then ?

    5. #214
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      Re: Sky Broadband Changes - 22nd June

      Alphabetically, I hope!

    6. #215
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      Re: Sky Broadband Changes - 22nd June

      Quote Originally Posted by dog-man View Post
      Alphabetically, I hope!
      I hope not, W here!!

    7. #216
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      Re: Sky Broadband Changes - 22nd June

      we getting dlm again then..

    8. #217
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      Re: Sky Broadband Changes - 22nd June

      The My Sky page currently says this in the box where it says what connection i'm on


      Service unavailable
      Service unavailable

      Sorry, this service is currently unavailable. We are sorry for any inconvenience this has caused.

      Maybe still updating.

    9. #218
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      Re: Sky Broadband Changes - 22nd June

      Quote Originally Posted by Azasmith View Post
      The My Sky page currently says this in the box where it says what connection i'm on


      Service unavailable
      Service unavailable

      Sorry, this service is currently unavailable. We are sorry for any inconvenience this has caused.

      Maybe still updating.
      Same here, but the Connection box has never worked for us
      A simple crude speed test:-

      Download Test.


    10. #219
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      Re: Sky Broadband Changes - 22nd June

      Mine says still updating too.

      Alphabetical order would be alright I guess. We're K =P

    11. #220
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      Re: Sky Broadband Changes - 22nd June

      Alphabetical would be great. Clacton-on-Sea XD

     

     
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