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    Sky Email Broken Again

    This is a discussion on Sky Email Broken Again within the Sky news and announcements forums, part of the SkyUser Announcements category; The error you are getting could be due to the problems with the Sky server. Change the servers to - ...

    1. #21
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      Re: Sky Email Broken Again

      The error you are getting could be due to the problems with the Sky server. Change the servers to - Incoming - pop.googlemail.com - Outgoing - smtp.googlemail.com.

      For Windows Mail in Vista, follow the instructions in this tutorial -
      Sky User - How to set up your Vista Windows Mail / Windows Live client

      If it does not work with the Sky servers, change them to Googlemail as above.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


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    3. #22
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      Re: Sky Email Broken Again

      Thanks to all who have replied, I have amended settings more times than I care to remember, I've ticked and unticked, renumbered, changed passwords twice, Googled this issue so much I've probably knocked Fred Goodwin off the top 10 Googles search list.
      No matter how many times I slice and dice it Outlook Express will only receive mail and will not allow me to send mail. I've deleted my accounts and left just one which keeps replying with this message.
      An unknown error has occurred. Subject 'test', Account: 'pop.tools.sky.com', Server: 'smtp.googlemail.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Error Number: 0x800CCC0B.

      It's a right royal pain in the proverbial.

    4. #23
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      Re: Sky Email Broken Again

      Subject 'test', Account: 'pop.tools.sky.com',
      Change this to pop.googlemail.com

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      Inssider 2/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    5. #24
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      Re: Sky Email Broken Again

      I did as was suggested logged into sky changed my password then changed it in outlook and itsworking fine now

    6. #25
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      Re: Sky Email Broken Again

      I deleted all my Outlook Express accounts so I could neither receive or send, what a bummer! I was going to give up on that completely but out of sheer curiosity I input my old Orange a/c details and I can still receive spam mails sent to my old address. I input a new sky account and again no matter what I try it will not let me send anything out.
      I have also updated Outlook but for some odd reason it does not recognise my e-mail address. It says it is unable to send test message. Please verify the e-mail address field. The e-mail address is right! The password is the current one, I have now changed it 3 times. I deleted my account and updated all the details again and it will still not recognise my e-mail address.
      Neither Outlook or Outlook Express recognise my Sky e-mail address but both recognise my old Orange address. This is so frustrating, I never had any of these issues with my 3 previous ISP changes so why is this change such a nightmare?
      It's Groundhog Day.
      Last edited by IanKerr; 02-03-09 at 05:14 PM.

    7. #26
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      Re: Sky Email Broken Again

      Quote Originally Posted by IanKerr View Post
      It's Groundhog Day.
      Did you change that setting you had wrong as mentioned above:

      'pop.tools.sky.com', change to pop.googlemail.com

      And it will work.

    8. #27
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      Re: Sky Email Broken Again

      Mine is working using the tools.sky

    9. #28
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      Angry Re: Sky Email Broken Again

      Hello everyone

      I like many of you have been pulling my hair out since Friday trying to get Outlook to send/receive emails. After resetting my details for the umpteenth time finally managed to receive emails on Saturday but I still cannot send any. I've tried changing to pop.googlemail.com & smtp.googlemail.com with no success.

      Is there any news when Sky will fix this problem. I know I can use the sky account but it's so cumbersome! Does Thunderbird really work?

      I've used this site many times & the help is really useful normally but I thought it was time I added my frustrations to everyone else.

    10. #29
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      Re: Sky Email Broken Again

      pop.googlemail.com etc working here a treat.

    11. #30
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      Thumbs up Re: Sky Email Broken Again

      3 weeks this lot went down i did change to pop.googlemail.com
      & 'smtp.googlemail.com I did,t change it back to sky thank god so until it goes down again i will no change it many thanks for the help you give.

     

     
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