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    Price Freezes for some Loyal Customers

    This is a discussion on Price Freezes for some Loyal Customers within the Sky news and announcements forums, part of the SkyUser Announcements category; Originally Posted by NewsreadeR From what we understood and from the OP : It would appear that you didn't qualify ...

    1. #191
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      Re: Price Freezes for some Loyal Customers

      Quote Originally Posted by NewsreadeR View Post
      From what we understood and from the OP:

      It would appear that you didn't qualify because you ordered Base and not Max, unless you meet any of the other conditions?
      You're correct. I didn't read the OP fully, just the bit about:
      Any customer who had signed up to Sky Broadband, within the prior six months to 24th November, were to receive a credit, effectively negating the price rise, or the need to sign up to Sky Talk, holding the current pricing until January 2010.
      Cheers, back to my shell

      Chris


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    3. #192
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      Re: Price Freezes for some Loyal Customers

      Quote Originally Posted by NewsreadeR View Post
      From what we understood and from the OP:

      Customers who take either Sky Broadband Max, Sky+HD or Sky Multiroom (or a combination of the 3) will automatically see their current broadband pricing frozen until January 2010, in recognition of their loyalty. This information should be going out in the letters from Sky informing it's broadband customers of the rises, sometime after 25th November.

      Only customers registered for either of those three services by Monday the 24th November 2008 will qualify for this price freeze.

      It would appear that you didn't qualify because you ordered Base and not Max, unless you meet any of the other conditions?
      Seems it should read something like
      "Only new customers registered for either of those three services by Monday the 24th November 2008 will qualify for this price freeze."

    4. #193
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      Re: Price Freezes for some Loyal Customers

      Admin note: post removed - already posted here. Please don't post duplicates.
      Last edited by Saturday; 05-02-09 at 07:34 PM.

    5. #194
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      Re: Price Freezes for some Loyal Customers

      Quote Originally Posted by westv View Post
      Seems it should read something like
      "Only new customers registered for either of those three services by Monday the 24th November 2008 will qualify for this price freeze."
      Why? Unless I have misunderstood you, I have received the discount.


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    6. #195
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      Re: Price Freezes for some Loyal Customers

      Quote Originally Posted by NewsreadeR View Post
      Why? Unless I have misunderstood you, I have received the discount.
      Because only those new customers on Sky HD, Sky Max and/or Sky Multiroom (and all customers on Sky Talk) will see their BB stay at the old price from March. Well according to the splurge I got from Sky that was the case. I'm sure clarification will come at some point.

    7. #196
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      Re: Price Freezes for some Loyal Customers

      Because only those new customers on Sky HD, Sky Max and/or Sky Multiroom (and all customers on Sky Talk) will see their BB stay at the old price from March.
      I am certainly not a new customer, and I meet the above conditions, and like I say, have gotten the discount without having Sky Talk.

      As for clarification, still nothing to report.


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    8. #197
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      Re: Price Freezes for some Loyal Customers

      I dont qualify for any of this (I have been with sky since 2002 and in march last year got sky broadband and sky+) and I cant get sky talk because of my contract with BT.

      Why do I have to get sky talk to keep my price down? Surely its cheaper for sky if I DONT get sky talk?

    9. #198
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      Re: Price Freezes for some Loyal Customers

      Quote Originally Posted by tech3475 View Post
      I dont qualify for any of this (I have been with sky since 2002 and in march last year got sky broadband and sky+) and I cant get sky talk because of my contract with BT.

      Why do I have to get sky talk to keep my price down? Surely its cheaper for sky if I DONT get sky talk?
      Sky stand to make a lot of money from sky talk via the calls that are not inclusive and are chargeable. Its a win win situation for them, either take sky talk or your broadband goes up they cant lose..

    10. #199
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      Re: Price Freezes for some Loyal Customers

      Quote Originally Posted by magichater View Post
      Does this have to be customers that have been with them for a while and haven't cancelled at any time?
      Seems they are willing to take the risk of loosing customers. Ive been subscribing to sky for 9.5 years and with sky before that on analogue. Its a considerable amount of money over the years, the least they could do was give us a choice...

    11. #200
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      Re: Price Freezes for some Loyal Customers

      Quote Originally Posted by NewsreadeR View Post
      I am certainly not a new customer, and I meet the above conditions, and like I say, have gotten the discount without having Sky Talk.

      As for clarification, still nothing to report.
      I am certainly not a new customer, and I meet the above conditions, and like I say, have not gotten the discount without having Sky Talk.


      I take it that there is still nothing to report.

     

     
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