Sky Broadband Price Changes - March 2009

[iangilf]

its always the same always want more n more money out of us if its not he tv going up its something else now the broadband where will it stop ... so much for looking after customers what benefits will we get for giving them another fiver for the broadband each month ? i always get told by tier 3 we cant make anymore changes to ur line so im gonna pay an extra fiver for support i cnt have bah there should be bodies on ths to stop all these pay increases to fill fat cats pockets

[dms05]

Sky make money out of Sky Talk (even the free version) by charging for 0845 etc etc type numbers. As these seem the norm nowadays (except for your family/friends) I can see where Sky are heading. I currently take Sky Talk Unlimited and don't have a problem, it works very well but I've left the Line Rental with BT even though I can save a little by switching to Sky for this.

You'd have to make a lot of chargeable calls each month to pass the £5 surcharge (as the difference between BT and Sky might only be 1 or 2p/min). So in almost all cases it would make financial sense to switch to Sky Talk. Of course people have other reasons for not changing.

[dholdi]

Originally Posted by dms05

Of course people have other reasons for not changing.

A lot of BT customers will now be locked into 12 month contracts preventing them from making the change to Sky Talk as it wouldnt be financialy viable.

£15/month is getting close to BE prices, but I guess Sky know what they are doing.

[Wingco]

In view of the fact that Sky are changing the contract to the detriment of the customer, I expect they will email all those affected and allow them to exit the 12 month contract without penalty.

[samperry209]

if it does go up ill be leaving to go to o2 im afraid!

2.'5mb connection isn't worth more then a £5 to me

[Wingco]

What's happened to the time stamp Ged?

[NewsreadeR]

?????

Forum time?

You will need to change it in your profile.

http://www.skyuser.co.uk/forum/profi...do=editoptions

Then choose GMT and then apply or save.

[Wingco]

Thanks, I wasn't aware of that.

[naza911]

if it does go up ill be leaving to go to o2 im afraid!

2.'5mb connection isn't worth more then a £5 to me

Well, if this is on the table, I will be moving. I have had an OK experience with them, but really want to give O2 a go, have my phone with them anyway.

To be quite frank as well, even though its going to be about £2.50 more for the broadband, I will get a lot closer to 4mbps with most other ISP's anyway.

Thinking about it, if I was prepared to to have my phone and broadband together then I would have gone for TalkTalk.

[Brian69]

Originally Posted by Wingco

In view of the fact that Sky are changing the contract to the detriment of the customer, I expect they will email all those affected and allow them to exit the 12 month contract without penalty.

Sky have not changed the contract.

General Conditions.

1. Subscription Payments.

1.5 We may increase your Subscription Payment(s) at any time by giving you at least one calendar month's written notice. In the Minimum Term, unless it is for a reason set out in Genreal Condition 1.6 (this refers to increases by law eg an increase in VAT) Conditions 2.4 or 2.7 (Sky provide, or you accept extra channels) of the Sky Subscription Contract or condition 2.2 of the Sky+ subscription contract (Sky offer extra functions to Sky+ over and above the existing ones), we will do this only once, and the increase will not be more than:

(i) 10% or
(ii) the increase in the U.K retail price index over the last 12 months before we tell you about that price increase, whichever is the greater.

The increase will not affect you during the first 60 days after you were first enabled to receive the relevant Service.
These limits do not apply to any Stand-alone Channels.


The same conditions apply to Broadband