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Sky news and announcements This is a discussion on, DLM for all on its way within the SkyUser Announcements forum; Originally Posted by Captain W it was deemed a success as far as I'm aware . . . . . ...

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Old 25-09-08, 10:34 AM   #21
 
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Re: DLM for all on its way

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Originally Posted by Captain W View Post
it was deemed a success as far as I'm aware . . . . . I read less than 1% had issues - apparently
Curious to know where you read that. Sky are notoriously secret about such things. I suspect that's someone's guess rather than a fact. "Off the record" comments I've heard, if true, reveal that Sky's initial DLM implementation was anything but a success, on many fronts, not least the burden it placed on their technical support, fielding extra calls.

I was one of those with a stable, high speed connection that somehow ended up on DLM, resulting in a capped speed and daily disconnections for several weeks - until I decided enough was enough.
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Old 25-09-08, 11:18 AM   #22
 
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Re: DLM for all on its way

I have always synched at the max and get the full 16mb download as I live very close to the exchange.

So what benefit would I get from DLM?


Speed is important to me, so if they worsen my connection, then I will be off to one of the other providers that offer 16mb at my exchange.



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Old 25-09-08, 11:21 AM   #23
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Re: DLM for all on its way

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Originally Posted by Captain W View Post
Sorry - I don't know how you can make such a statement

They used it on the poorest performing and potentially unstable lines which had, had problems before and it was deemed a success as far as I'm aware and I wouldn't be surprised if half of, or more of these customer's have internal wiring issues or extensions causing these issues.

We only see the worst on here and seemingly they used it on 300,000 customer's - clearly we didn't see 300,000 posts on here - I read less than 1% had issues - apparently
Its easy to say that, my connection was fine before Sky applied DLM. I had over 5 weeks of misery slow connection constant dropouts. Eventually Sky removed the DLM and capped my connection. Thats was easy

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Old 26-09-08, 05:47 PM   #24
 
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Re: DLM for all on its way

The DLM can be remove cap if it find you can get better speed?

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Old 26-09-08, 08:20 PM   #25
 
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Re: DLM for all on its way

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Originally Posted by Lajos View Post
The DLM can be remove cap if it find you can get better speed?
Yes, Sky seem to be able to revert you back to pre dlm settings if requested, which seems to defeat the point of doing it in the first place ?

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Old 27-09-08, 10:00 AM   #26
 
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Re: DLM for all on its way

The Sky CST staff. I always got this answer: Your line cant handle more than 4MB.
Thats why I hope DLM can remove cap and set higher speed for me which is possible.

befor DLM:
Max(Kbps): 8352 1216
Rate (Kbps): 6144 768

Under DLM:
Max(Kbps): 9132 896
Rate (Kbps): 6144 796

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Old 27-09-08, 10:06 AM   #27
 
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Re: DLM for all on its way

The max rate you refer to isn't what you appear to think - it's not showing how much you're capped by.

The max rate is what the router determines is the maximum sync speed for the line condition, which it then reduces to achieve a workable noise margin i.e. the max rate is in effect the sync speed you'd get if the router synced with a noise margin of 0db.
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Old 27-09-08, 10:09 AM   #28
 
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Re: DLM for all on its way

ahhh, i'd always wonder why the difference.

Okay, so on occaisions (pre new FW) I could have situations where my Max rate was LOWER than by sync rate and still with a positive NM. Would there be a reason for this or more a FW bug?
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Old 27-09-08, 10:21 AM   #29
 
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