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    Sky to drop 0870 numbers

    This is a discussion on Sky to drop 0870 numbers within the Sky news and announcements forums, part of the SkyUser Announcements category; You stated they will be using a 0800 number? No I stated: replace them with an 0800 type number If ...

    1. #11
      NewsreadeR's Avatar
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      Re: Sky to drop 0870 numbers

      You stated they will be using a 0800 number?
      No I stated:

      replace them with an 0800 type number

      If they are going to charge between 3 - 5p
      In total, ie maybe 3p, maybe 4p, maybe 5p in total ie fixed for the price of the call, not per minute, like an 0845 number would be. I understand an 0845 number to be billed at a local rate.

      afaik There are 03 numbers or something, however like I said, Sky have not announced this, I wrote the story, and I do not know all the facts.

      As for the fact that it is now going to be cheaper for all customers to call Sky, then that's good enough for me.

      If OFCOM have indeed forced these changes, then that is still good news for people like me and you, the customer, and I would have thought welcomed.


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    3. #12
      acoolwelshbloke's Avatar
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      Re: Sky to drop 0870 numbers

      I have just checked and yes there will be 03 numbers comming!

      so either way you were still wrong they will not be using 0800 type numbers if it will be fixed fee as all 08 numbers are billed per minute! (So there! )

    4. #13
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      Re: Sky to drop 0870 numbers

      I'm not going to argue (as I don't want to be shouted at by Newsreader), but as Newsreader said Fixed rate will be lower then a 0845.

      0871 numbers are currently charged at 10p per minute, now my maths is a little rusty, but I'm pretty sure that that is less then 25p per minute which Newsreader said in his first post regarding Virgin.

      Of course, the 10p can be higher if you call from a mobile...

      Anyway, time for some work I suppose.

    5. #14
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      Re: Sky to drop 0870 numbers

      Ahem.. 0844
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    6. #15
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      Re: Sky to drop 0870 numbers

      0844 are still chargable by the min though? (from what i have read on google.)

      Or the caller pays the connection fee and the remainder of the call is free, depending on what the number is set at. connection fee is 5p from a BT line at present, maybe they will do it that way.

      Quote Originally Posted by Kbramman View Post
      0871 numbers are currently charged at 10p per minute, now my maths is a little rusty, but I'm pretty sure that that is less then 25p per minute which Newsreader said in his first post regarding Virgin.
      Not sure what your point is there? Virgin Media's CS number is a 0845 number and it is not 25p per min, it is their technical support for BB that costs 25p as far as I know so that comment does not really apply here.
      Last edited by acoolwelshbloke; 03-07-07 at 02:37 PM.

    7. #16
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      Re: Sky to drop 0870 numbers

      Quote Originally Posted by TSx View Post
      and that their CS, billing, sales and all other departments are free to users of the phone service
      Not true. Calls to VM's Customer Concern are a 08700 number, even from a VM line. I know, I've been dealing with them, and they quote the above in their letters.

      Sky are not really riding the back of VM's recent announcement for their Broadband call charges. OfCom are the driver of a new flat fee number range, and are in talks with a few major UK companies to launch this new call charge range next year.. SKy just happens to be one of them, and talks have been ongoing with all these Blue Chip companies for months.. so it'spure co-incidence.. Sky may have leaked this on the back of VM, but not just started looking at the option.. it takes a helluva lot of work to change a large call centre network's numbers!

      ANY company that wants to move to this new rangeof reduced call charge numbers should be applauded, not criticised
      Last edited by NewsreadeR; 03-07-07 at 05:37 PM. Reason: fixed quote tags

    8. #17
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      Re: Sky to drop 0870 numbers

      ANY company that wants to move to this new rangeof reduced call charge numbers should be applauded, not criticised
      I suppose if I had reported that Sky were giving away free Five pound notes, people would have posted why can't Sky give Ten pound notes away.


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    9. #18
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      Re: Sky to drop 0870 numbers

      Quote Originally Posted by Degsy View Post
      Not true. Calls to VM's Customer Concern are a 08700 number, even from a VM line. I know, I've been dealing with them, and they quote the above in their letters.
      Let's not go there, calls to VM are free from a VM landline simply dial 150, calls to BB tec support however are a different matter!

      It will be the same for sky I have no doubt about that!

    10. #19
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      Re: Sky to drop 0870 numbers

      i agree, however it is clear to see that this move is sky doing it for skys gain, afterall they are now not going ot get any revenue from the 0870 numbers so they use these instead which still gives them revenue stream

      but the customer also get s agood deal

      i wonder if this is the death of 0870 numbers and the workd going to go flat rate?

      i do hope so..

    11. #20
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      Re: Sky to drop 0870 numbers

      NewsreadeR - I wouldn't be happy if Sky only gave me £5 - I mean that make enough of me each year, surely they should give me at least £50 a month??
      :-)

     

     
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