The new Sky Router is on its way

NewsreadeR · 22-05-07, 02:46 PM

We have been told, unofficially, that the new Sky Router, is about to be trialled by approximately 100 Sky Staff.

The new router is unlikely to be made by Netgear (although not confirmed) and is also known to be wireless. The router will more than likely be VOD (Video on Demand) compatible, as we know Sky plan to launch this service at a later date.

The UPnP bug on the present router, is known to cause many of the issues that our members report on these forums. In fact we voiced our concerns as far back as August 2006.

This is great news that the current router is about to be changed, although for those suffering with the present issues, there is no indication that the old router would be replaced for the new one.

If Sky would be interested in "In the field testing" SkyUser have a team of Beta Testers, that would be happy to sign an NDA and help trial the new router.

We have no further news on this and hopefully, someone from Sky can add come comments?

mikey4020 · 22-05-07, 02:54 PM

So is every customer going to be getting a new router then or is it only new customers that will get this new router.

NewsreadeR · 22-05-07, 02:56 PM

I would assume it would be for "New customers" only, unless they start swapping the faulty Netgear ones with the new ones, after testing and making sure they are up to the job.

Kitch9 · 22-05-07, 03:00 PM

I hope they replace the netgear..... I hooked it up and it lasted an hour before I was forced to use my Belkin.....

The equipment makes the Sky service look naff, but if you get a quality bit of equipment hooked up to it, its faultless.

mikey4020 · 22-05-07, 03:02 PM

I agree but I Sky aren't going to go to the expense of dispensing new routers to everyone, they don't issue everyone with a new Sky box everytime a new one comes out.

dq1 · 22-05-07, 03:19 PM

I suppose they could make a quick "buck" by selling them, I'm sure some people will be willing to pay if they are any good.

JED · 22-05-07, 03:22 PM

Why don't they just enable users to update the firmware? Like I have said elsewhere - my Sky router kept on losing its noise margin whenever the phone was picked up. However, upon using an older Netgear DG34G (not T), with the latest firmware, the noise margin doesn't budge when the phone is picked up and also, it seems to be able to stay connected with much lower noise margins too. Mine dropped to 0dB the other night and it stayed on!

Alan b · 22-05-07, 05:05 PM

Quote:

Originally Posted by mikey4020

they don't issue everyone with a new Sky box everytime a new one comes out.

But there are different makes and models of Sky boxes. If they are trailing a new box then it would be a tad unfair to give these to new customers only leaving many people with the old 'buggy' ones.

One other issue is that some Broadband customers will have the old Netgear router and the other half this other brand which surely makes more work for Sky with the upgrades (if there are ever any) etc.