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    Dear Sky Broadband

    This is a discussion on Dear Sky Broadband within the Sky news and announcements forums, part of the SkyUser Announcements category; Originally Posted by jayhab Try doing a BT Speedtest - you will get an error if you've been moved onto ...

    1. #91
      newskyBOd's Avatar
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      Re: Dear Sky Broadband

      Quote Originally Posted by jayhab View Post
      Try doing a BT Speedtest - you will get an error if you've been moved onto MID ;-)

      have a link please


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    3. #92
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      Re: Dear Sky Broadband

      No problem:

      Test Result

    4. #93
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      Re: Dear Sky Broadband

      Hello, I've just done this test and got an error, will retry later again to confirm. As for pings, they are still the same, constantly around 70 for jolt. Computer virus-free, router rebooted and even restored to factory defaults, checked phone line, router stats show now the line is at 5664kbps instead of 6000ish yesterday.

      edit: even if i was moved to mid (although I never opted for one, been on connect from beginning) could this explain such a change in ping values?
      Last edited by screamer; 09-06-07 at 09:45 AM.

    5. #94
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      Re: Dear Sky Broadband

      chances are you're no longer on connect!

      If you pop your details in here: The Broadband Resource
      It should tell you if you're on an LLU service

    6. #95
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      Re: Dear Sky Broadband

      According to that table, LLU services available for this exchange are Be Unlimited, Bulldog, TalkTalk (CPW) and Sky Broadband / Easynet.

    7. #96
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      Re: Dear Sky Broadband

      Quote Originally Posted by screamer View Post
      edit: even if i was moved to mid (although I never opted for one, been on connect from beginning) could this explain such a change in ping values?
      Yes, How much are you paying?


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    8. #97
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      Re: Dear Sky Broadband

      Quote Originally Posted by screamer View Post
      According to that table, LLU services available for this exchange are Be Unlimited, Bulldog, TalkTalk (CPW) and Sky Broadband / Easynet.
      When you run the checker, do you get a 'breakdown' of your line? - I get this when i put my details in:

      Congratulations, you are in a broadband enabled area.
      However, your line is currently unbundled by an LLU operator such as Be, Bulldog or Easynet (SMPF LLU). Moving to another provider may require a cease and re-provide, which may result in loss of service for up to two weeks.

      it's on the first page after clicking 'check'

      If so, you've been LLU'd and are on Mid not connect

    9. #98
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      Re: Dear Sky Broadband

      Hi everybody, I've only just joined skyuser and was interested in looking at the subjects under discussion! I've been using computers for twenty years and consider myself relatively experienced but I don't play games. So would somebody please tell me what pings are? I'm lost!! :-)

    10. #99
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      Re: Dear Sky Broadband

      Hi

      Try this

      Ping - Wikipedia, the free encyclopedia

      Its a bit hard to explain, but basically if you play games on broadband, the lower it is the better, ideally below 30 - 50. The link I gave you explains it better than I could.


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    11. #100
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      Re: Dear Sky Broadband

      Hi all, sorry for late reply, the reason for which is not my laziness but the fact that skybroadband was down for the last 5 days. Spent lots of money on calling their helpline where no one could help saying that I should await a phonecall from a mysterious level3 department (which I haven't received so far). I did all possible checks, the line was fine, all computers and cables and sockets as well. Speaking to one of the staff on the phone I learned that sky can't cope with the demand for their broadband. Ok, occasional downtimes are understandable, but 5(!) days? Without anyone able to tell why and when it will be fixed? Now it's back, but pings are as hopeless as they were, 70 to jolt. Btw I'm on max, is that a joke?
      Last edited by screamer; 14-06-07 at 08:32 PM.

     

     
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