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    Verification SMS messages not arriving

    This is a discussion on Verification SMS messages not arriving within the Sky Mobile forums, part of the Other Sky help and support category; Not sure if this is a Sky issue or an Android one - recently, SMS messages sent by Paypal and ...

    1. #1
      ianfreeman's Avatar
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      Verification SMS messages not arriving

      Not sure if this is a Sky issue or an Android one - recently, SMS messages sent by Paypal and others giving codes to input to access my accounts are not being delivered. Clicking on 'resend' has no effect. Has anyone else experienced this? Google searches don't bring up any useful information. I have a Samsung Galaxy S7 Edge.


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    3. #2
      Alan b's Avatar
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      Re: Verification SMS messages not arriving

      I have seen similar reports elsewhere, especially on the official Sky forum so clearly something is of miss, getting Sky to acknowledge such problems is a different matter though.

    4. #3
      ianfreeman's Avatar
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      Re: Verification SMS messages not arriving

      Yes, I've seen those too. Seems it's only an issue with Sky Mobile and only certain subscribers.

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      Re: Verification SMS messages not arriving

      Quote Originally Posted by Alan b View Post
      I have seen similar reports elsewhere, especially on the official Sky forum so clearly something is of miss, getting Sky to acknowledge such problems is a different matter though.
      Sky have acknowledged that they don't support all short code numbers on the Sky Community forums and it is apparently being addressed. A least it's not just a Sky, Plusnet Mobile doesn't support any short codes as far as I'm aware.

     

     

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