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    Bit of praise for Sky Engineers

    This is a discussion on Bit of praise for Sky Engineers within the Sky+ HD Supertelly forums, part of the Other Sky help and support category; My Sky+HD started playing up it lost signal on input 2,rang Sky and I tried everything they said still no ...

    1. #1
      Paul2003's Avatar
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      Bit of praise for Sky Engineers

      My Sky+HD started playing up it lost signal on input 2,rang Sky and I tried everything they said still no good.Anyway because i work all week I arranged for engineer to come out this morning (Saturday),he rang last night and asked if he could come before 8? He's just been top bloke really friendly and helpful my dish had moved slightly, he also checked all my cables and box and even shook my hand when he left.Plus I've got his number where he will come back within 30 days if I have any problems, he also gave me his personal number i case it's his day off.Well worth the £65 first problem in 4 years


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    3. #2
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      Re: Bit of praise for Sky Engineers

      Hi Paul2003,

      Did he come from the Daventry area by any chance?
      And this is a bit out there but did he look like Ben Stiller?

    4. #3
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      Strangely...........he lives on this estate lol. Which is why he was around at 7.15 top bloke

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      Re: Bit of praise for Sky Engineers

      Nice result.

      For the record should you have a problem within the 30 days and call Sky, they delay paying him for the call out until it is fixed. This is why they normally supply the phone numbers. Do keep it though as you never know when it will be useful.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    6. #5
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      Re: Bit of praise for Sky Engineers

      When you say sky engineers do you mean sky protect engineers if so what is the 65 pound all about you wont pay 65 if its sky protect

    7. #6
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      Skybob I've had Sky and then Sky+HD for 6 years and it's first time it's gone wrong, so glad I didn't waste my money paying £8 a month for protection the past 6 years, I just had to pay £65 for engineer to come out and fix problem

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      Re: Bit of praise for Sky Engineers

      wouldn't it be better putting it on sky repair plan then it wouldn't cost or am i wrong on that one lol

    9. #8
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      Yeh put it in a Sky repair plan for £8 a month works out I'd of paid £575 the past six years and nothing went wrong until last week. Think I was happy to pay the £65 some how

    10. #9
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      Re: Bit of praise for Sky Engineers

      As long as your happy

     

     

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