Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 6 of 6

    SkyHD+ epg problem!

    This is a discussion on SkyHD+ epg problem! within the Sky+ HD Supertelly forums, part of the Other Sky help and support category; Hi all First post here! Have recently got our new sky hd box - Amstrad 250gb version. It's been running ...

    1. #1
      jeh86's Avatar
      jeh86 is offline Sky User Member
      Exchange:
      Broadband ISP: Other ISP
      Router: Non Sky Router
      Sky TV: Sky Basic
      Join Date
      Jan 2011
      Posts
      3
      Thanks
      0
      Thanked 0 Times in 0 Posts

      SkyHD+ epg problem!

      Hi all

      First post here!

      Have recently got our new sky hd box - Amstrad 250gb version.

      It's been running fine, however, went away for the weekend and returned last night and noticed an issue with the EPG. Essentially the first page of channels for both entertainment and sport aren't appearing (Bbc1, 2, itv, sky 1 etc and skysports1, 2 etc). So the first channel that appears is 107 - we can't enter these channel numbers using the remote either.

      Have done a few reboots and forced software upgrades - called Sky and they directed us to do the same thing.

      None of this has had any impact - the same issue still occurs.

      I suspect this is to do with the new EPG and the Hd channel switcharounds. Anyone else experienced this - any suggestions?

      Thanks for your input!

      James


    2. Advertisement
    3. #2
      Old_nick's Avatar
      Old_nick is offline Sky User Member
      Exchange:
      Broadband ISP: Be Unlimited
      Router: Non Sky Router
      Sky TV: Sky+ HD
      Join Date
      Aug 2007
      Posts
      1,241
      Thanks
      3
      Thanked 17 Times in 17 Posts

      Re: SkyHD+ epg problem!

      The new EPG won't appear until 1st February.

    4. #3
      reddwarfcrew's Avatar
      reddwarfcrew is offline Sky User Moderator
      Exchange:
      Broadband ISP: Sky Fibre Unlimited Pro
      Router: Sky Hub SR102
      Sky TV: Sky+HD box
      Join Date
      Sep 2006
      Posts
      6,088
      Thanks
      32
      Thanked 93 Times in 86 Posts

      Re: SkyHD+ epg problem!

      2 things to try

      1 - Perform housekeeping from the services 0 0 1 select menu ( also called planner rebuild)
      2 - Last thing to try is a full system reset.... but this will lose all recordings

    5. #4
      Medicuk's Avatar
      Medicuk is offline Sky User Member
      Exchange: Poplar
      Broadband ISP: Plusnet Fibre
      Router: Non Sky Router
      Sky TV: Free to Air
      Join Date
      May 2009
      Posts
      112
      Thanks
      4
      Thanked 4 Times in 4 Posts

      Re: SkyHD+ epg problem!

      Since the firmware up date last week my HD Samsung box has been playing up I don't have sky broadband and don't need the anytime+ features.
      1. slow to respond
      2. Connection lost on RF2 output
      3. Lip-sink on some channels.
      I've had to re-boot 3 times, all that was corrected was RF2 output.

    6. #5
      Old_nick's Avatar
      Old_nick is offline Sky User Member
      Exchange:
      Broadband ISP: Be Unlimited
      Router: Non Sky Router
      Sky TV: Sky+ HD
      Join Date
      Aug 2007
      Posts
      1,241
      Thanks
      3
      Thanked 17 Times in 17 Posts

      Re: SkyHD+ epg problem!

      My EPG had a different problem (series-link not working), and this was only cured when I changed the hard drive. A 'full system reset' would also have worked, I suspect.

    7. #6
      Kenedin's Avatar
      Kenedin is offline Sky User Member
      Exchange: 0131
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504
      Sky TV: Sky+HD Thomson
      Join Date
      Oct 2008
      Location
      Edinburgh, Scotland
      Posts
      2,414
      Thanks
      3
      Thanked 91 Times in 84 Posts

      Re: SkyHD+ epg problem!

      Quote Originally Posted by jeh86 View Post
      .......... Anyone else experienced this - any suggestions?
      Same problem. Sorted with a new viewing card:

      Missing TV Channels. Msg #12 et seq. Very odd.
      Panasonic TX-P50G10B, Onkyo HTS 3305, Sky+HD Thomson 4E3007 (with upgraded PSU & WD5000AVDS HDD),

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION