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    Sky Repair Services UK Ltd

    This is a discussion on Sky Repair Services UK Ltd within the Sky+ HD Supertelly forums, part of the Other Sky help and support category; You need to go to the TPS website and put in a complaint about them. Then TPS can have a ...

    1. #11
      Undecided Adrian's Avatar
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      Re: Sky Repair Services UK Ltd

      You need to go to the TPS website and put in a complaint about them.

      Then TPS can have a shout at them.
      I'm a PC, and Windows 7 Backup saved my sanity when BitDefender imploded !!!


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    3. #12
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      JPL
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      Re: Sky Repair Services UK Ltd

      I too am registered with the TPS, and the only marketing calls I ever get are from companies trying to sell me extended warranties for my Sky equipment. I get a few such calls each year. It seems highly unlikely that a reputable company would systematically ignore TPS, and so I would not buy from such a call even if I were looking for such cover. I have always hung up (politely, but firmly!). Next time I shall make a point of noting the name of the company.
      JPL

    4. #13
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      Re: Sky Repair Services UK Ltd

      I always thought the same thing until my Thompson HD box started playing up last year, rather than pay sky the call out charge i went for their warranty cover for a year instead......

      and boy am i glad i did as since i took out the cover i have had 4 engineer visits resulting in 5 replacement boxes (one visit he replaced my box with a refurb out of the van and even that didn't work so had to go out and get another) in less than the year, this would have cost me alot more than the warranty cover for sure.

      these thompson boxes are just plain rubbish and simply do not last, so until i get my next forseable breakdown and the box replaced with a different model i'll be keeping the warranty in place.

      cheers

    5. #14
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      Re: Sky Repair Services UK Ltd

      Just had SKY REPAIR SERVICES UK LTD on the phone yesterday, my wife took the call and was Scammed into providing Bank details all this on the pretense of saving money on a NON EXISTENT service contract.

      Very slick and professional manner, knew our surname and address (where from I have no idea) and very cleverly extracted Card Number, expiry date, Issue Number and security number all within a matter of seconds. Bank account now canceled.

      I have DO NOT HAVE and NEVER have had any repair contract with anyone for my SKY box.

      This company is NOT approved by SKY nor does it have any affiliation with SKY and interestingly enough if you check the Companies House web site you will find that this company has had a number of name changes over time which could be an indicator of something to hide !!!

      BEWARE of this suspect company.

    6. #15
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      Re: Sky Repair Services UK Ltd

      Quote Originally Posted by pineman10 View Post
      these thompson boxes are just plain rubbish and simply do not last, so until i get my next forseable breakdown and the box replaced with a different model i'll be keeping the warranty in place.
      Probably cheaper to get the Power Supply fixed!
      Power Supply Repair Technicians
      Thomson power supply notes

    7. #16
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      Re: Sky Repair Services UK Ltd

      I am now receiving calls from 0871 664 1448 - Sat Support Ltd, presumably as my HD box is now 6 months old, they're touting for business. I haven't answered the phone to them yet and I too am registered with TPS.

      Interesting, that they seem to have been subject to a BBC Watchdog report according to Say No To 0870, although I haven't been able to find it yet.

    8. #17
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      Re: Sky Repair Services UK Ltd

      these guys are a complete joke. Avoid at all costs. the call every week and the calls are becoming abusive. they have been reported to TPS and offcom.

    9. #18
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      Re: Sky Repair Services UK Ltd

      Also had a call from these last week, managed to get rid of them pretty easy and not had a call back since.

     

     
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