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    What is the latest Sky+HD software? And how do you activate Viewing Card?

    This is a discussion on What is the latest Sky+HD software? And how do you activate Viewing Card? within the Sky+ HD Supertelly forums, part of the Other Sky help and support category; Hello I ordered Sky+HD nearly 3 weeks ago and I still haven't received my viewing card which is bloody annoying ...

    1. #1
      Parappa's Avatar
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      What is the latest Sky+HD software? And how do you activate Viewing Card?

      Hello

      I ordered Sky+HD nearly 3 weeks ago and I still haven't received my viewing card which is bloody annoying _ don't worry, I ordered a new one, but still that shouldn't even happen and that rly scared me...

      anyways I was just thinking when I do get it, I will have to activate it, and i was wondering how do I do that? =/

      Additionally, when the engineer was round my house installing it, i saw a yellow sticker on my Sky+HD box saying to do some over air software update but he peeled it straight off and didnt do anything like that which kinda scared me. the latest software I got for my Amstrad HD box is 1.32A0I. Should I update the firmware?

      Thanks for all your help! Sky is great but can be annoying if you dont get your viewing card on time


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    3. #2
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      Re: What is the latest Sky+HD software? And how do you activate Viewing Card?

      When you get the card you will need to put it in the receiver and ring Sky, they will then pair the card to your receiver and turn on the Sky+ features etc.

      I would do the software update when you have done the above, it;s really easy and he may not have been able to do it without a working viewing card.

      It's simple to do, unplug it, hold down the backup button on the receiver, not the remote. plug back in and follow the instructions on screen, this can take a few minutes.

    4. #3
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      Re: What is the latest Sky+HD software? And how do you activate Viewing Card?

      Did you have an existing card? Unless you are getting multi room Sky don't usually give you an extra card for HD. The installer will usually pair your existing card with the new box, in fact if he has not done that, you can't be sure it is working properly. If it was a completely new installation you should have received the card well in advance of the box being fitted.

      TomD


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    5. #4
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      Re: What is the latest Sky+HD software? And how do you activate Viewing Card?

      Quote Originally Posted by Isitme View Post
      Did you have an existing card? Unless you are getting multi room Sky don't usually give you an extra card for HD. The installer will usually pair your existing card with the new box, in fact if he has not done that, you can't be sure it is working properly. If it was a completely new installation you should have received the card well in advance of the box being fitted.
      Nope, it was completely a new installation =/

      I'm actually scared that I dont have an account by Sky, even though I did sign up online and everything seems to be fine.

      But still, my new card should be hopefully coming either today or tomorrow

    6. #5
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      Re: What is the latest Sky+HD software? And how do you activate Viewing Card?

      Phone them up about it. It is possible your card has been overlooked.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    7. #6
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      Re: What is the latest Sky+HD software? And how do you activate Viewing Card?

      Yep, it appears that i have been "overlooked" but I got my card today and i activated it

      everything looks sweet in HD!

      thanks

     

     

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