Got B.T Max for free, but will pay for Sky. BB

[unity]

I work for Openreach as a faultsman. I can get B.B up to 8M free. I was getting this upto October of last year, when all of a sudden i could only get 512k download speeds. Being used to the full 8M speed i tested my line and even changed it all the way back to the exchange. Still 512k. I started to ask questions and got nowere. Was told it was contention, but being a faultsman for 17 years i knew better, this was not contention but traffic shaping! I eventually got to talk to the top broadband person i could find and this person told me that B.T broadband is over subscribed and everyones line will be affected. I asked, what aboute looking after your own? Answer, nothing to do with us, its all down to Bangalor. That realy got me wound up. And so i asked for my Mac code off B.T. Gave Sky my Mac code and waited. Next i get a letter saying ( invalid Mac code). So this went on for two months and two mac codes later i eventially get connected to Sky B.B up to 16M.
Best thing I have ever done! I knew i was being connected on the 21/9/07 as per letter from Sky, I had recieved my router and Sky username and password along with the router over a month previous. My internet light went off on my b.t. voyager so then i got excited cos i knew it was hapening. Swapped the router over and hey presto, Full 16M and Solid as a rock.

15323 kbps 764 kbps
Line Attenuation 18.5 db 11.3 db
Noise Margin 15.2 db 13.0 db
From 1/2 a meg to 16M for a tenner. Worth every penny. The other thing is, my snr has gone up, in other words i have a better line now with sky than with b.t The only thing i have done to the router is unchecked the upnp box and that was as easy as turning the light off. I used the installation c.d. from sky and found that it changed my browser settings slightly and i could not get into Hotmail, so i did a system restore to the day before i used the c.d and everything was back to normal. To sum it all up well pleased

[IWasNotTheEnemy]

i think it definately helps being a BT employee in ur case as u know how to get ur line in tip-top order from the outset but nice to see another satisfied customer...

[unity]

I look after many isp lines, i keep a tidy ship, along with most b.t engineers. its not the line thats at fault 95% of the time, but the i.s.p. or the customer wiring. My line can support 24M no problem, But with b.t i can only get 512k or less. people to often call the b.t. engineers. If you have a line fault we will fix it 100% of the time. It may take a few days in certain areas but we will fix the line.

[IWasNotTheEnemy]

personally is say it customer wiring or unrealistic expectation that cause the most issues!!

nice to hear of a BT guy who does things correctly cause i've come across some right cowboys in my time!!! big thumbs up!!

[jayhab]

Would you like to come and replace my wiring all the way back to the exchange?



.....please!

[browners]

Also work for BT and up until last week was getting the Up to 8 meg free. Speeds just went slower and slower, all the questions in the world and nothing.

They even sent an engineer to check the line. Poor guy just wasted his time coming out ! I told him that and he said not to worry its the norm these days !

Anyway, I get my LLU O2 connection next week and cannot wait.