Welcome to Sky User - The unofficial support forum for everything Sky! - Now helping over 42,000 members.

See less ads - Join SkyUser today

Fast, friendly service

This is a discussion on Fast, friendly service within the Sky happiness forums, part of the Sky Broadband feedback category; Not often heard about sky CS, but in this case true. I left my company, and as a result was ...

Reply
  LinkBack Thread Tools Display Modes
  #1  
Old 19-09-07, 09:29 PM
thewelshman's Avatar
Sky User Member
Exchange:
Broadband ISP: Mid
Router:
Sky TV:
 
Join Date: Sep 2007
Posts: 1
Thanks: 0
Thanked 0 Times in 0 Posts
Fast, friendly service

Not often heard about sky CS, but in this case true.

I left my company, and as a result was going to lose my broadband. Sky advised on how to obtain my MAC code, and I duly obtained it from Eclipse.

Letter from sky a couple of days later to confirm my broadband package etc. 5 days later, eclipse broadband stops working, but my existing router shows that the sync has gone from 2mb to 8 mb. Phone sky cs, call answered in seconds, friendly guy on the phone confirms activation due that day, and confirms router will arrive next day.

Get a phone voice text from sky confirming line active.

Router turns up am next day and set up within 5 mins.

Just tweaked my wireless settings and am getting 7560kbs download and 400kbs upload.

Just did a trial download from microsoft and it peaked at 1.1mb
Very Very Happy.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Stumble this Post!Google Bookmark this Post!Yahoo Bookmark this Post!Live Bookmark this Post!
Reply With Quote
  #2  
Old 19-09-07, 09:44 PM
NewsreadeR's Avatar
Site Founder
Exchange: Marshalls Cross
Broadband ISP: o2 Standard
Router: Non Sky Router
Sky TV: Sky+ HD
 
Join Date: Aug 2006
Location: St Helens
Posts: 16,735
Blog Entries: 34
Thanks: 78
Thanked 483 Times in 421 Posts
Re: Fast, friendly service

Welcome aboard and thank you for sharing the good news
__________________
~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

You can now use Tapatalk to view or post on here, search for SkyUser.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Stumble this Post!Google Bookmark this Post!Yahoo Bookmark this Post!Live Bookmark this Post!
Reply With Quote
Reply

Tags
fast, friendly, service

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT. The time now is 10:22 AM.