Sky Email setup and settings

[Ratti3]

Updated: October 2008

Find your email client below and click the link for details on how to set Sky Email up with it:

How to setup Outlook 2003 Settings with your Sky Email

How to setup Outlook Express with your Sky Email

How to set up your Vista Windows Mail or Windows Live with your Sky Email

How to Configure Sky Email and POP3 with Blackberry

How to configure POP3 / IMAP with Apple Mail 3 Leopard with your Sky Email

How to configure POP3 / IMAP with Apple Mail 2 Tiger with your Sky Email

How to configure POP3 / IMAP with Apple Mail 1 Jaguar with your Sky Email

UPDATE: For the new Powered by Google Email, please see PDF at bottom of this post. or this thread New Sky Email Tips & Solutions - so far... or visit the Sky Tools page here


Outlook 2003

1. Enable POP in your Sky Email account.

2. Open Outlook 2003.

3. Click the Tools menu, and select E-mail Accounts

4. Select Add A New E-mail Account, and click Next.

5. Choose POP3 as your server type by clicking the radio button, and click Next.

6. Fill in all necessary fields to include the following information as shown below:



User Information:
- Your Name: Enter your name as you would like it to appear in the From: field of outgoing messages.
- Email Address: Enter your full Sky Email address (username@sky.com)

Server Information:
- Incoming mail server (POP3): pop.tools.sky.com
- Outgoing mail server (SMTP): smtp.tools.sky.com

Login Information:
- User Name: Enter your Sky Email username (including @sky.com)
- Password: Enter your Sky Email password

Now click on more settings as shown below:



Click on Outgoing Server tab and tick box as shown below



Click on Advanced tab and enter these settings:



Click ok
Click Test Account Settings... After receiving 'Congratulations! All tests completed successfully', and click Close.
Click Next, and then click Finish.



©Guide and ©screenshots by Kim Cross for skyuser.co.uk

[Ratti3]

This is for Outlook Express 6:

Tools > Accounts > Mail Tab > Add...Mail









Input your Sky supplied Username and Password here:







Mail on Mac OSX:

When you launch Mail for the first time, or when you are adding a new account, you will see the New Account Window. Set the Account type to "POP3".

Account Description can be whatever you wish.

Enter your name, then your email address, then click Continue.




Enter your incoming mail server and your Sky username.

Enter your password if you wish. Click Continue. Mail will attempt a connection to the mail server to check the validity of the server and ID.





Use the following SMTP server information. No password needed.






You will see a verification screen where you can verify that your information is correct. Once you have verified your information, you will see the following screen. Click Done, and you're ready to go.

[NewsreadeR]

Excellent. thank you Ratti3

i have uploaded a page to reflect these settings

Ratti3's guide to email setup

[Somebody]

Thanks for the tutorial, but when I try to send and receive using OE I get the error:

The server responded with an error. Account: 'pop.sky.com', Server: 'pop.sky.com', Protocol: POP3, Server Response: '-ERR AVG POP3 Proxy Server: Cannot connect to the mail server!', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90

Any ideas?

[Ratti3]

You haven't ticked secure password authentication have you?

I just tested it and works fine for me. Also double check your username/password.

[SatDish]

ahh but your connected to sky broadband and somebody is'nt

[Somebody]

you mean I have to be "live" on SkyBB before I could access my Sky email account?

[hugsie]

I think the line has to be activated.

[Wheelie]

Welcome to the site Somebody

I think thats just what he means I have also tried to access the mail with no luck so I guess I will have to wait until I am activated on Thursday to try again not that I will ever use the sky email system.

[Somebody]

Greetings to you too, Wheelie.

My activation date is the 7th also! Ordered on Bank Holiday Monday (28th), received my router and letters today.

I won't be using the sky email much either, but just in case Sky send further correspondence.

Just changed the Netgear router wireless settings to exactly the same as my current settings so hopefully it will literally be plug and play next Thursday.