Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 6 of 6

    Can't log in to sky mail on mobile devices

    This is a discussion on Can't log in to sky mail on mobile devices within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Tried everything. Literally. I randomly received a notification telling me there was a server error connecting from my Samsung mail ...

    1. #1
      Valiceemo's Avatar
      Valiceemo is offline Sky User Member
      Exchange: Holmfirth
      Broadband ISP: Sky Max/Unlimited
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Jul 2011
      Posts
      97
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Can't log in to sky mail on mobile devices

      Tried everything. Literally.
      I randomly received a notification telling me there was a server error connecting from my Samsung mail app.
      Then when I re-enter my password it fails.

      Deleted the account, and re added....error

      After a quick Google, found out there is some BS none sensical 'sky app password'. !?!?

      Didnt work.

      Anyone else having problems?

      I've also tried multiple clients and none work?!

      Can log in via web.

      I'm getting increasingly annoyed at the absolute useless-ness of sky services.

      Sent from my SM-G950F using Tapatalk


    2. Advertisement
    3. #2
      tarsins's Avatar
      tarsins is offline Sky User Member
      Exchange: Llanelli
      Broadband ISP: Sky Fibre Unlimited Pro
      Router: Sky Q Hub
      Sky TV: Sky Q Silver
      Join Date
      Apr 2008
      Posts
      60
      Thanks
      2
      Thanked 8 Times in 6 Posts

      Re: Can't log in to sky mail on mobile devices

      It kept asking for my password and then saying it was invalid last night and this morning but it seeks OK now. This is via iOS and MacOS MAIL.APP.
      --
      Steve

    4. #3
      James_Mitchell's Avatar
      James_Mitchell is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Fibre Unlimited Max
      Router: Sky Q Hub
      Sky TV: Sky+HD box
      Join Date
      Jan 2011
      Posts
      756
      Thanks
      43
      Thanked 50 Times in 47 Posts

      Re: Can't log in to sky mail on mobile devices

      I've noticed it tends to ask you for a password very often if you set up your Sky Email using the built in 'Yahoo' add account options on iOS/Mac devices.

      If you set up your Sky Email using the 'other' option, I find you don't get this reoccurring password prompt.

    5. The Following User Says Thank You to James_Mitchell For This Useful Post:

      tarsins (27-02-18)

    6. #4
      Valiceemo's Avatar
      Valiceemo is offline Sky User Member
      Exchange: Holmfirth
      Broadband ISP: Sky Max/Unlimited
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Jul 2011
      Posts
      97
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Can't log in to sky mail on mobile devices

      Quote Originally Posted by James_Mitchell View Post
      I've noticed it tends to ask you for a password very often if you set up your Sky Email using the built in 'Yahoo' add account options on iOS/Mac devices.

      If you set up your Sky Email using the 'other' option, I find you don't get this reoccurring password prompt.
      Tried this as I figured this out a while back.
      My last option is to completely wipe all data from email apps, and re add all mail accounts.

      Ball ache

      Thanks Sky.

      Sent from my SM-G950F using Tapatalk

    7. #5
      tarsins's Avatar
      tarsins is offline Sky User Member
      Exchange: Llanelli
      Broadband ISP: Sky Fibre Unlimited Pro
      Router: Sky Q Hub
      Sky TV: Sky Q Silver
      Join Date
      Apr 2008
      Posts
      60
      Thanks
      2
      Thanked 8 Times in 6 Posts

      Re: Can't log in to sky mail on mobile devices

      Quote Originally Posted by James_Mitchell View Post
      I've noticed it tends to ask you for a password very often if you set up your Sky Email using the built in 'Yahoo' add account options on iOS/Mac devices.

      If you set up your Sky Email using the 'other' option, I find you don't get this reoccurring password prompt.
      Good to know, thanks.
      --
      Steve

    8. #6
      Koala5's Avatar
      Koala5 is offline Sky User Member
      Exchange: Dunstable
      Broadband ISP: Mid
      Router: Netgear V1 DG834GT
      Sky TV:
      Join Date
      Nov 2006
      Posts
      1,925
      Thanks
      9
      Thanked 33 Times in 33 Posts

      Re: Can't log in to sky mail on mobile devices

      Have you tried using the Yahoo Mail app?

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION