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    Sky Ymail updates 31 March - phasing out support for thir dparty e-mails

    This is a discussion on Sky Ymail updates 31 March - phasing out support for thir dparty e-mails within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; When I visit my Sky webmail I keep getting pop-ups teklling me that Sky Ynail is endoign support for third ...

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      Sky Ymail updates 31 March - phasing out support for thir dparty e-mails

      When I visit my Sky webmail I keep getting pop-ups teklling me that Sky Ynail is endoign support for third party e-mail accounts from 31 March.

      However Sky technical support has given me conflicting advice.

      One adviser said that I would need to update settings in my e-mail clewint (Windows Live Mail) from POP3 to IMAP.

      I have rung a couple fmore times to check and have been assurted on both occasions that I needed to change nothing.

      Does anyone know the actual situation here?

      Do I need to do anything to continue to receive e-mail from accounts that piggy back off my Sky connection?


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    3. #2
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      Re: Sky Ymail updates 31 March - phasing out support for thir dparty e-mails

      Basically a feature that allows for your Sky email account to capture any emails going to your other email accounts is being closed.

      For example you could use your sky email account to pick up new emails to a hotmail account.

      This service is being closed.

      So what can you do now?

      Basically set up your email client to look at each email account you have. Windows Live Mail (WLM) can be set up to access most accounts. Sadly Hotmail, Live mail & Outlook are not available unless you updated your WLM to handle them. I did but after rebuilding my laptop I can't any more.

      If you have a Hotmail, Live mail or Outlook account the you'll need to use the 'Mail' client which comes with Windows 10 or another email client.

      WLM does still support gmail, Yahoo and many other providers.

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      Re: Sky Ymail updates 31 March - phasing out support for thir dparty e-mails

      I have set my Hotmail account to forward all mail to my Sky email account. I assume this won't be effected?

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      Re: Sky Ymail updates 31 March - phasing out support for thir dparty e-mails

      Quote Originally Posted by Koala5 View Post
      I have set my Hotmail account to forward all mail to my Sky email account. I assume this won't be effected?
      If you've received any notification then yes it will stop.

      Can I suggest that you log into your email account of the Sky website to check. If you get a message then it's happening.

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      Re: Sky Ymail updates 31 March - phasing out support for thir dparty e-mails

      Quote Originally Posted by Scubbie View Post
      If you've received any notification then yes it will stop.

      Can I suggest that you log into your email account of the Sky website to check. If you get a message then it's happening.
      What is sky doing, ditching all the sky email accounts? About time if that is the case.
      Thing is everyone has one whether you want one or not, its part of your sky id.

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      Re: Sky Ymail updates 31 March - phasing out support for thir dparty e-mails

      Quote Originally Posted by lettice View Post
      What is sky doing, ditching all the sky email accounts? About time if that is the case.
      Thing is everyone has one whether you want one or not, its part of your sky id.
      No the sky.com email accounts will still be there.

      What is happening is that the facility to use pop or gmail to access another email account and import any new emails to a sky.com email address is stopping.

      This means that until now many people have just accessed the one email account to read all their emails. This service is ending.
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    9. #7
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      Re: Sky Ymail updates 31 March - phasing out support for thir dparty e-mails

      Quote Originally Posted by Scubbie View Post
      No the sky.com email accounts will still be there.

      What is happening is that the facility to use pop or gmail to access another email account and import any new emails to a sky.com email address is stopping.

      This means that until now many people have just accessed the one email account to read all their emails. This service is ending.
      Ok. Assume those who sued that were informed?
      Never used that sky.com account ever.
      After the yahoo stuff, wo behold anyone who imported other accounts into it.
      Real shame that Sky ever moved form Gmail to Yahoo.

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      Re: Sky Ymail updates 31 March - phasing out support for thir dparty e-mails

      Quote Originally Posted by Koala5 View Post
      I have set my Hotmail account to forward all mail to my Sky email account. I assume this won't be effected?
      If you are forwarding from Hotmail there will be no change. It's only if you are using Sky/Yahoo to collect mail from another account that it will have to be changed
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      Re: Sky Ymail updates 31 March - phasing out support for thir dparty e-mails

      Quote Originally Posted by moleman View Post
      If you are forwarding from Hotmail there will be no change. It's only if you are using Sky/Yahoo to collect mail from another account that it will have to be changed
      Cool that's good I won't be effected then 👍😃
      Cheers peeps.

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      Re: Sky Ymail updates 31 March - phasing out support for thir dparty e-mails

      For some months now I have been getting messages that the Sky account is unable to access my Gmail and Hotmail accounts. Gmail and Hotmail both claim that the Sky account is insecure so will not forward to it. I am even getting warnings from Gmail that someone is attempting to access my account, when this is actually Sky trying to download my email. Maybe this is why Sky are stopping the service. I must get round to changing the Sky account to stop this happening.

      TomD


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