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    SMTP timeouts

    This is a discussion on SMTP timeouts within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; For the last few days I've been almost unable to send emails from Thunderbird on my PC. Either the "send" ...

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      SMTP timeouts

      For the last few days I've been almost unable to send emails from Thunderbird on my PC. Either the "send" gets as far as "Connected to smtp.tools.sky.com", then just hangs until it either times out, or I get a "retry with new password?" message. Anyone know what's going on/have any ideas?

      (Whilst it's obviously harder to be sure, and I can't swear to it, inbound mail seems unaffected.)


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      Re: SMTP timeouts

      I've been experiencing the same problem using Windows Live Mail. Surely someone has some advise other than to swap to gmail?

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      Re: SMTP timeouts

      Looks like a lot are suffering this problem and it looks like sky are working with Yahoo to fix according to this post in the sky community forum;

      Re: Cannot send emails from Outlook - Page 10 - Sky Community

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      Re: SMTP timeouts

      Quote Originally Posted by lettice View Post
      Looks like a lot are suffering this problem and it looks like sky are working with Yahoo to fix according to this post in the sky community forum;

      Re: Cannot send emails from Outlook - Page 10 - Sky Community
      Yes, sorry - should have updated this thread. After speaking to the support guys a couple of times, I was told that it was a known problem, and that they were working on it. In my case, at least, it's been sorted since yesterday.

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      Re: SMTP timeouts

      Getting it all the time on PC (Outlook) plus iPad and iPhone. Fed up with having to input the PW only to be immediately required to do it all over again ................ and again.............and again!

     

     

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